Name |
Steve Clapp |
Title |
Process Improvement Leader |
Biography |
Veteran change leader; 20 years leading cultural, productivity, and customer experience transformations in financial services, e-commerce, and not-for-profit organizations. Successful mentor and coach to others to improve their technical and leadership abilities. Sought-after facilitator at conferences and seminars. |
Certification Level |
Lean Six Sigma Master Black Belt; ASQ Certified Black Belt |
Certification Body |
BMG; ASQ |
Certification Year |
2011; 2003 |
LinkedIn Profile |