iSixSigma

David Stevens

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  • @davidstevens As a company we have done Six Sigma deployments with some large national retails outlets. I have not done them personally but we have a guy who did most of the work. If you would like an introduction you can contact me at [email protected].

    Just a word of caution. SS came from Motorola which is in the manufacturing business…[Read more]

  • @Davidstevens Did you see our Industries > Retail section of content? http://www.isixsigma.com/industries/retail/ 5 years, 3 months ago

  • @Davidstevens Lets get one thing abundantly clear. DMAIC is problem solving methodology. Nothing more and nothing less. It does not have to be focused on a “defect.” That is in general this nonsense that people write who think they need to differentiate between SS and Lean. Don’t allow them to drag you into that predetermined predefined world of…[Read more]

  • @Davidstevens It can be a good place. It is like any other place you can get lots of advice but it is up to you what to believe, act on, etc.

    Good luck 5 years, 3 months ago

  • @Davidstevens

    What has your mentor said about these questions? If your process is meeting the time requirements of the customer, what benefit are you seeking? Capacity? Ability to reduce headcount?

    I would also ask for more information on the “back checking” process. When does this occur (within the process or after the process)? Who…[Read more]

  • @Davidstevens

    Absolutely a problem statement can be specifically tied to reducing the time taken to complete an operation or service. The “defect” is every occurrence of the operation or activity that exceeds the time limit required by the customer.

    Many six sigma projects are focused on reducing the time to complete an operation, or…[Read more]

  • @Davidstevens,

    Absolutely a problem statement can be specifically tied to reducing the time taken to complete an operation or service. The “defect” is every occurrence of the operation or activity that exceeds the time limit required by the customer.

    Many six sigma projects are focused on reducing the time to complete an operation, or produce a…[Read more]