Debra Thomas works for a major health insurer on implementation of an enterprise-wide process improvement initiative. She is a certified Master Black Belt and earned her Six Sigma Black Belt while working at Motorola. She has worked for Johnson & Johnson, Motorola, Tellabs and a homebuilding/construction company where she held roles in quality engineering/quality management, business quality, customer quality, strategic quality and Six Sigma initiatives. Ms. Thomas has used Six Sigma tools and methodologies in manufacturing, engineering, construction and transactional environments. She can be reached at firstname.lastname@example.org.