Friedemann Lutz works for Valeocon Management Consulting helping organizations in their quest for process excellence. As Six Sigma Master Black Belt and after having studied successful Lean applications to manufacturing processes, he did pioneering work in applying Lean tools to banking and financial services. Mr. Lutz often facilitates the discovery of the power of simplification. A native German, he is fluent in English, French, Polish and also speaks Russian. He can be reached at [email protected].