Janet Bautista Smith
Director of Quality and Continuous Improvement
More than 25 years of Quality Management experience in manufacturing and logistics environment. Experience includes Implementation of Lean and Six Sigma, development of quality systems from ground zero based on ISO certifications, TS 16940 (automotive), AS 9100 (areospace), TL 9000 (telecommunication), FDA (medical devices) .
Speaker – ASQ Lean and Six Sigma Conference (material: Lean Express) – 2010 (Phoenix Arizona)
Speaker- provided 8-hour Lean auditing tutorial – ASQ 19th and 20th Audit Division Conference – 2010 (Orlando, Floreda) and 2011 (Reno, Nevada)
Author of article- Customer Complaints – Rapid Response – Quality Progress – July 2010
ASQ certifications: LSS BB (Black Belt), CQA (Certified Quality Auditor), CQE (Certified Quality Engineer), CQM (Certified Quality Manager)
Various year – all current