As a supervisor, how can I better motivate employees to embrace the implantation of Lean Six Sigma when they believe it is just a process to eliminate jobs by improving efficiency? With today technology employees can uses smart phones to instantly become better informed. Some see lean as a job elimination tool and spread fear to the other about the success of Lean Six Sigma. I’d love to hear your input. 7 years, 7 months ago
You can’t motivate anyone. But you can create the environment where they are more likely to be influenced. I recommend that you start with a small “win” and demonstrate that Lean is really about allowing people to work smarter, not harder. But, skeptics will not believe it until they see it. They need a positive experience to change their view
Here’s another tip. Enlist a few “opinion leaders” in the initial Lean effort. Work with them and let them see the results. Assuming this team’s work and the outcome are supported by leadership, these Opinion Leaders are much more likely to move the needle in gaining broader support for Lean, because they will become advocates for the change.
If you want to know more about Opinion Leaders, here is a link to a blog post that I authored on that topic.