• Haha @rbutler!

    @Kaled87, it depends.

    What does your organizational need to improve? That’s the main purpose of Six Sigma (for your organization).

    It could be:

    • Changing the culture to one of data-based decision making
    • Reducing costs (hard costs, efficiency, reword, waste)
    • Increasing top-line growth
    • Improving on-time delivery of products…

    [Read more]

  • Hi Kay,

    Your personal network is your most important asset.

    People you have worked with or for will know your work ethic, your knowledge, and your ability to get things done. When they move onto other roles at different companies, inevitably they will need extra help to do something. Maybe improve the shop floor, maybe decrease costs in a…[Read more]

  • Love this! 💖

    It’s so cool to see everyone’s different path to quality. These stories are engaging and inspirational.

    Here’s mine:

    * Associate degree
    * Floor administrator
    * Assistant manager
    * Ops manager
    * Six Sigma Black Belt
    * Happy OPEXer! 3 years ago

  • There are a lot of different ways to get feedback from your customers:

    • Sales calls
    • Support tickets
    • NPS quick-surveys
    • Online chat
    • 1:1 Interviews
    • User tests
    • Surveys
    • Focus groups
    • Third-party review websites
    • Online stalking

    Which methods does your OpEx team use on a regular (yearly) basis?

    And what’s your #1 favorite? 3…[Read more]

  • Hi all!

    I’m a hiring manager and understand that six sigma has many benefits. I’m a believer. :)

    I want to hire a six sigma black belt.

    From those of you who have worked with many black belts in the past, what skills do you look for in the person that make them successful?

    Assume they have been six sigma trained at the black belt…[Read more]

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