Jim Fishbein

Mr. Fishbein helps companies significantly improve business performance, drawing upon deep experience as both a line executive and consultant in financial service and manufacturing businesses. As the most senior operations officer in three manufacturing firms and Managing Director of Administration and Systems at a Wall Street firm, he led these businesses through turnarounds and other change efforts. His practice at Aon/Rath & Strong includes: Large Scale Change Programs (Six-Sigma, Total Quality Management, Supply Chain and Just-In-Time), Breakthrough Process Improvement (information flow, production and service environments), and Organization Design (alternative organization structures and job designs to reduce costs/improve services).

Recent Publications include:
“The Role of the Executive” in Rath & Strong’s Six Sigma Leadership Handbook, Wiley, 2003.
“The Forgotten Side of Mergers: Beyond the Financials”, Leadership Report, Winter 1999.
“Getting A Handle on Global Process Improvement”, Quality Observer, March 1998.
“Of Course We Have A Strategy!” Aon Forum, September 1999
“Changing Work Force Roles Through Process Redesign”, Leadership Report, Spring 1998.
“Improving Operations: How Service Businesses Differ From Manufacturing”, Leadership Report, Winter 1997.

Mr. Fishbein received a Bachelor in Science in Engineering from the California Institute of Technology, and a Masters in Business Administration from Stanford Graduate School of Business. He can be reached via email at jim_fishbein@aoncons.com.