John A. Goodman
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Member since July 31, 2012
was active active 6 years, 6 months agoName | John A. Goodman |
Title | Vice Chairman |
Biography | John A. Goodman is vice chairman of Tarp Worldwide, a customer experience agency that has been in business for more than 35 years. Goodman is the author of Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty and Maximize Profits (AMACOM, 2009). He can be reached at JGoodman@tarp.com. |
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