I am working on a DFSS in county government. Really, I see no big issues in government versus private sector. My particular project, though, is almost like a “product design”. Might get a little more emotional if some process design happened to clip some bureaucrat’s wings!
They are so different, it’s hard to compare.
ITIL is a process framework for delivering I/T support. If your organization is structured as an ITIL organization, or moving that way, or if your organization is flailing around without a business architecture, and you are in the delivery side, as opposed to the development side, then you may…[Read more]
John J. McDonough replied to the topic Where does software fit into the Six Sigma Process? in the forum General 14 years, 10 months ago
Statistics, and the software that supports it, are simply tools, and used wherever needed.
Six Sigma is about making data based decisions. To do that we need to first, have data, and secondly, understand the data.
The statistical tools help us understand how credible the data is, and how relevant it is.
Later in the process, after we…[Read more]
“It seems anyone who has been trained in six sigma can open up a consulting shop and say it provides six sigma services.”
I’ve never seen a requirement that they be trained! I would certainly expect that of a consultant, but nowhere do I see it written in stone.
I have to agree with Mike, only maybe more strongly. In Measure, you really need to focus on the Y’s. Until you have the defect nailed, and you know you can reliably measure it, any attempts at getting at the X’s are simply shots in the dark.
Now, it can be challenging to keep your team focused on the Y’s. Everyone has some opinion of what is…[Read more]
If you want to compare your results with the industry, you will almost certainly need to engage someone like Gartner or similar groups that keep those sorts of industrywide metrics. For the purpose of comparison, it is important that your metrics be the same as those you want to compare, so you probably want to identify your benchmark…[Read more]
If you search the “Dictionary” on this site for “MGPP” there is some good material.
If you go to my website http://www.is-sixsigma.com and download the Define storyboards there, each has an example of an MGPP. Perhaps not the most elaborate, they are simple projects, but they contain the basic elements.
teach Black Belt classes to have an excuse to go out drinking beer as well.
This is good to hear. When I took my Black Belt training there were a bunch of Germans in the class. These people are experts. Certainly, my hop consuming skills increased substantially during my engagement with these consultants. And here I was feeling bad bec…[Read more]
I don’t see any huge surprises. The challenge of making the belts happy about a tracking system will likely be related to the corporate culture. But still, the old phrase, “you can’t control what you don’t measure” should resonate, especially with the belts.
Looks to me like a classic ABC/BOC opportunity.
This doesn’t have to be h…[Read more]
That is certainly a risk. If you are to understand where you are with your Six Sigma program, you really do need the data. After all, that’s what we are all about. The trick is to implement tools that are simple to use, and ideally, helpful.
The belts really only need to be exposed to two tools. First, there needs to be a high lev…[Read more]
As you can tell, there are a lot of opinions when it comes to certification.
Clearly, for the purposes you describe, certification is not necessary (although it might be nice to have). You can learn and digest the Six Sigma body of knowledge, and apply it to your company’s business processes, without the piece of paper.
Indeed, it is…[Read more]
What function are you trying to fit? It doesn’t really matter what particular program you have doing the math, the real question comes down to what math are you asking it to do?
If you are simply asking Excel, for example, to run a regression of arrivals against hour, of course the result won’t be very satisfying. You know up front t…[Read more]
This is a little trickier than just “fit a line”.
You know going in that your data will be cyclical. Very likely, it will be cyclical over a 168 hour cycle, but most likely, over 120 of those 168 hours, there will be a 24 hour cycle, but not necessarily exactly the same for each weekday. Most likely the weekends will be different, or ma…[Read more]
THe other day I was at Barnes and Noble and happened to notice a familiar, black and yellow, “Six Sigma for Dummies”. I didn’t really look at it to see if it was any count. A quick google search shows it at Wal-Mart!
Mike absolutely hit the nail on the head. You might look through “New to Six Sigma” on the left to get the lay of the land, but you need some serious change management tools.
There is another thread going on right now called “Communication Plan Regarding Six Sigma”. This has more to do with your problem than some online 6s course.
You will hear a pretty unanimous shout from this group that the in-person training is superior to online. For a Black Belt, you certainly need a project, which can be hard online. The other thing that is very important during training is a Master Black Belt. Obviously, without a Six Sigma program in your current organization, this will be to…[Read more]
OK, now what is DFSS? Design for Six Sigma means what?
The more common Six Sigma process, DMAIC, focuses on improving an existing process. DFSS is a very similar methodology, except that the focus is on a new process or product.
Besides using DFSS when you are starting with a clean piece of paper, DFSS is also used when you discover…[Read more]
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