Kimberly A. Johns is the Master Black Belt for Deaconess Health System. She has assisted with the development and implementation of the Six Sigma program at Deaconess, which currently has one Master Black Belt, one Black Belt, 26 Green Belts, six master change agents and 17 change agents. Ms. Johns has worked at Deaconess for 14 years in the areas of performance improvement and decision support services. Her former positions include senior management engineer, call center coordinator and senior financial analyst. She can be reached at Kimberly_Johns@deaconess.com.