iSixSigma

MarcWilliams

Activity

  • Hi,

    While I concur, this is only a one time multi-dimensional review for Accounting and HR environments. One of the request from my client was to determine the extent of “over utilization” of teams due to manual processes. Also, for work distribution.

    So, I’m just looking for benchmarks from comparison.

    Thanks,
    Marc 2 years, 1 month ago

  • Hi Everyone,

    I am new to the forum and look forward to sharing of ideas and best practices.

    So, my question: we recently have determined the utilization rates for multiple employee levels. These were focused on repeatable tasks with a monthly baseline of 160 hours.

    We are trying to benchmark to “common” utilization rates, so I am looking…[Read more]