Mark George

Activity

Mark George wrote a new post, Using Triage to Manage Process Workloads in Services 6 years, 3 months ago
It is something everyone has experienced: Walking into a bank and finding we’re the sixth person in line. Having a computer go down and discovering that it will take hours or days before someone can come to fix […]
Mark George wrote a new post, Process Owners: The Unsung Heroes of Improvement 7 years, 8 months ago
Look around a company that has been using Lean Six Sigma for awhile. Listen to the kinds of stories that circulate. Which people are mentioned the most? Likely it is the Black Belt who led a project that saved a […]