Michael Higgins is an experienced Lean Six Sigma Master Black Belt with both consulting and operations management experience. Michael has applied Lean Six Sigma methodologies in both manufacturing and service environments across multiple industries including: banking, government, food and beverage, defense and energy. He is focused on working with organizations in Central and Eastern Europe including: Russia, Kazakhstan and Turkey. He is the owner of Operations Excellence located in Istanbul, Turkey. He can be reached at [email protected].