[mman]

Agree fully with you.Once I have suggested a new concept:BQA (Best Quality Approach),just to mix the best suitable elements  from the different  quality concepts (TQM,Kaizen,Six-Sigma,TPS,Lean…ETC) and to apply as per the required condition and status,it looks  “naive” but I see the future of quality in such approach.  kind regards

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[mman]

Excellent Idea.

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[mman]

Thank You,regards

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[mman]

Also I should emphasize and focus on the process mapping (flowchart),and to put a general “charter”(similar to the SS Charter), indicating all the necessary steps to achieve the targets.I would rather use the DMAIIC Principle instead of the PDCA (PDSA).Please let me know your professional opinions in regards to those 3 points,their  “vital”role in implementing this  (global) approach.I will publish the “wrapping-up” results (article) in this site ,so let me read your contribution and your “Brainwriting”.Let us trigger (Luanch) the new Debate.   Thank you and regards.          Mman

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[mman]

Just a humble question if you allow ,please:What about Bill Smith?kind regards

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[mman]

I have tested my IQ and it was 124,anybody can explain to me what that mean??thanks and regards

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[mman]

Why not to ask any manager from Toshiba to advocate Toshiba?What about all the others famous Japanese companies,who advocate them??   kind regards

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[mman]

Just be yourself,don’t act ,try to be honest,don’t try to be funny ,try to extract fun from the situation,be natural…ask them to build a flowchart describing their daily activities as a start point for (SIPOC),kind regards

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[mman]

Are you serious or is it some sense of humor?kind regards

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[mman]

Great Answer (Contribution).Should be bench-marked and considered as an example .regards

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[mman]

Please reconstruct your question,it is not clear,regards

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[mman]

Do you have females in that seminar?kind regards

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[mman]

The question is :how to let the customers recognze the difference  and appreciate it,not only in car manufacturing?how to promote such efforts ,specially the SS efforts in any company?I think this topic has been ignored ,it is time now to tackle it with different points of view,thanks and kind regards.

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[mman]

Thank You.But I’m still waiting for a serious answer,kind regards.

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[mman]

Where is the miracle  in the Toshiba experience?Is it similar to the Toyota’s TPS or what?I’m really confused,thanks for explaining,kind regards.

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[mman]

Let us please share the fun,thank you

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[mman]

Why Toshiba needs all this long debate??kind regards

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[mman]

Who is measuring the IQ in this Forum?I heard the maximum score is 140,what about the  the 300??kind regards.

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[mman]

Thank You.And why is it so?Is it really so “Good” in practice or only a kind of  “show-off”??   kind regards

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[mman]

Thank You for your wise message.I was trying to open a debate,discussing the future of SS Consulting,so I have suggested those questions.Ofcourse I have appreciated greatly all the received contributions,specially those of darth,old and john……..I think all have added value and enriched the thread with their remarkable points of view,also  you  are refreshing the discussion again with your  question,thank you and regards.

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[mman]

Thank You  Old for your comprehensive “added-value”reply.Hope your “enthusiastic”contribution  would motivate others to share and brainstorm some new ideas in this concept.I believe this debate is vital and essential for all those who are interested to continue or to build  a new career in SS.    kIND rEGARDS

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[mman]

Perfect……

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[mman]

Great ,thank you.Considering that many CEO’s lack the sense of humor,they are so serious ,trying always to put challanges and barriers ,almost without aim…….kind regards,MMAN

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[mman]

I appreciate greatly your kind positive response.What a an excellent career  future we should all expect?thanks and regards.

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[mman]

Excellent Ideas.What do you mean by SSDD??regards

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[mman]

I agree as you was the first who has tackeled this topic seriously ,putting some valuable ideas (adding).I wonder  why to go around such an importnat subject for each consultant,it is discussing our future career,what about new ideas :Beyond SS?,advanced TQM?Quality Best Practice (QBP)?What else?thanks & regards.  Mman

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[mman]

Thank You.We should go back to the original track. regards.Mman

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[mman]

I was the person who triggers the Nasa SS Score’s debate.Are you comparing  Toyota Case with the NASA?Regards  

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[mman]

Are you the same old Ron or a “new” Ron?I still remember your prompt contributions and positive responses in this forum,kind regards.

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[mman]

At least basic SS training

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[mman]

Thank You Mman for your excellent example.I wonder why others who were interested to see this example have not shown any response or feedback,once thier needs were satisfied??Strange Human Nature.But it should not furstrate you or others .So go ahead exchanging knowledge and experience in this excellent thread.
                                                                       Noname Expert 

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[mman]

Fully Agree,regards

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[mman]

Please kindly send me a copy as well,thank you in-advance:
[email protected]

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[mman]

I wonder as well and  want to know also.Where then the impact of the SS’s LS?How to convince others if SS fails to improve the quality of GE’s products.Just I’m asking ,thanks and regards.

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[mman]

Karen:I have answered your question and put one FMEA example,please see to it ,let me if it is OK ,or you need another “comprehensive” example,kind regards.     MMAN

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[mman]

As I know:It was an anonym Person at early Motorola first SS’s meeting.Secondly it was invented for  SS and not used in previous Lean ,TQM  or any other quality system,my humble knowledge,regards

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[mman]

Agree.Motorola and Ford should feel “jealousy” then.

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[mman]

If Toyota is ignoring SS ,using instead the famous TPS (Lean),why then to say “SS at Toyota”?It is due to start asking about the SS initiative in Motorola?or in GE, Is it still functioning with momentum and enthusiasm?regards

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[mman]

Where are we????

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[mman]

Agree

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[mman]

FMEA for  :Left Front Seat Belt Install:
Failure Mode            Severity                    Probability of .O.  P.o.D. RPN
!)Select Wrong   5                            4                        3         60
Color Seat Belt  
2)Seat Belt  Bolt   9                         2                         8         144      
Not Fully Tightened 
3)Trim Cover Clip  2                      3                           4         24
Misaligned 
N.B:PoO stands for  :Probability  of  Occurance,PoD stands for Probability  of Detection,RPN stands for Risk Preference Number (A*B*C).
Conclusion: Failure  mode number  two has  an RPN of  144,and therefore the highest priority for process improvement.   Hope this helps,regards.                         MMAN                                                           

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[mman]

Why every-body speaks about  Toyota’s TPS?What about all the others cars companies,such as :Honda,Nissan,Mitsubishi,Ford….etc?
Just curious to know,thanks for any informative feedback,regards.

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[mman]

I have a simple good example,please remind me to show it to you.You  may ask RON as well,as he have also a good case study,kind regards.

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[mman]

Thank You for your very humble & cooperative attitude.I may have made a mistake  by addressing the wrong person.A real expert can always summerize a book in a few sentences.This FORUM displays an excellent opportunity for “real’experts to exchange their ideas and opinions in a very constructive ,positive and brief manner.kind regards

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[mman]

I have always admired your “knowledgable”contribution:you hit the target.regards

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[mman]

Fully Agree

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[mman]

Thank You .I’m satisfied with your answer.Do you have practical case-studies?regards

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[mman]

Thank You.Is it possible please to show a SIPOC diagram with detailed metrics as an example,a simple example is fair enough,regards.

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[mman]

“Comparing SS with TQM” is just an “old”topic.I have ten books describing & analyzing all types of diffrences.Why you don’t try to choose an “innovative ” topic insted of repeating “what others authors have already discovered”??Just my humble opinion,regards 

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[mman]

Agree……..

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[mman]

Excellent.What about the book:SS:The Breakthrough Management Strategy Revolutionilizing The World’s Top Corporations (by Mikel Harry & Richard Schroeder).Secondly ,in  few words can you ,please indicate the difference between Lean,SS & TQM?Where each can be best implemented?the meet point,the differences,or just guide me to an article as you seem to be an expert,thanks  & regards.Mman

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[mman]

Excellent.Thank You.Appreciate your  “valuable” input,kind regards.

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[mman]

Good Question? I need to know also,regards

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[mman]

Hi SSNewby
    Thank You. I’m really happy with your agreement.Let us  try to work for that,may be others can join too,kind regards.  MMAN

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[mman]

Just innocent question: Is it necessary to indicate the education level  ,attached with names ?I think this  “thread” is mainly for professional “SS” or  “Quality” people,so why to present the level of education for supporting opinions.What about yhe “PHD ENVY”?Does it exist in real work experience?Kind Regards.

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[mman]

Praveen
Congratulation.Don’t allow  negative opinions to furstrate  you,take  all opinions into consideration but focus on positive Ideas.Sustain your momentum and go forward,regards.     MMAN

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[mman]

Hi Kiran
Please see details in the book “The SS Way” (Authors:Peter Pande…etc),go for details at pages 41-49 (Why is SS Succeeding Where TQM Failed??)Good Luck,  MMAN

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[mman]

Hi SSNewby
   Thank you greatly for your “wise”advice.What do you mean by “start-point”?Does  it mean you don’t like to work as examiner in another cycle or is it not possible?What are the best creteria  for an active candidate?kind regards.

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[mman]

There is a good linkage between  ISO 9001/2000 and Six Sigma.Just to brief shortly the following common factors:Customer Focus,Leadership,Involvement  of people,Process Approach,System Approach  to Management and  Continuous Improvement.Furthermore if  you consider the mechanism of the SS Program,youn can observe the common approach with  the the ISO:Results–oriented,Leaders’s Accountability,Data-Driven,Intensive Training, Recognition of  Achievement and Success Celebration.Also if  you consider  the similarity between the SS’s DMAIC Approach  and the   the ISO strong focus  on measurement,analysis and  improvement,you can recognize the “complementary” between the two systems.Just my humble opinion,kind regards.     MMAN

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[mman]

Thank You Mohammad for your comprehensive-informative reply,appreciate greatly,kind regards.  MMAN

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[mman]

I think you are mixing up QA with SS which is confusing.There are  some parameters  for SS,such as:results oriented,accountability for leaders,data-driven,effective training,achievement recognition with GB & BB,and sucess celebration …etc  

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[mman]

It is already history,I think:Tylor theory?may be not valid anymore,my humble opinio,regards

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[mman]

I agree fully with you.suppose he should quit the job or leave the company or act as a “scape-goat”,when others (champions or VP) may take the credit and jump over to higher positions,regards

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[mman]

May be the  three areas of market research that are necessary for planning SS in small industries are:
*Measuring current  customer satisfaction
**Determining  customer needs for product development
***Analyzing customer retention and loyalty.
   You have  to ask some questions  for each factor ,finally:clearly,the more an organization understands its customer the greater chance that this small business has  for successful  future,just my humble opinion,regards

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[mman]

Yes Matt I agree with you.I found an excellent  book  (published in 1987) ,it is called  Statistical Methods for quality improvement..A t the last chapter it was talking about “the  QC story”,it is very similar (may be even identical ) to the Six-Sigma.May  be SS is a “re-birth” of this already known Japanese Methodology.  kind regards,MMAN

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[mman]

Hi Praveen
Excellent.Hope to be able to present an actual (simple) example to make it practical.What do you mean by  “combinatioma play “?
Thirdly how to measure efforts and the speed of thoughts in practice?
I believe one important factor is missing (or may be it is missing),as it is the catalyst of any effort,namely the  Commitment,there is also a mathematical equation for it (Commitment=Time+Persistance+Enthusiasm) I will add “Loyalty” to that ,I have went through  Innovative “change experience “and found “Loyalty and Enthusiasm”as the most important factors for success.
   Anyhow I admire your theory and wish  you success and like to add one more thing (which is also Vital  for success) it is “Uniqueness”,to feel that you are “unique” with high level of self-confedence .
     Just my humble opinion,good luck.               MMAN       

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[mman]

Hi Stan
  I really enjoy your  “sarcastic” way,like your  “short sentences”,please continue like this,it is a way to make this forum alive and attractive,kind regards.

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[mman]

I suggest you to go for “Implementing Six-Sigma”,as it contains  smarter solutions using all type of statistical  mehods.The author is  :Forrest W, Breyfogle               kind regards

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[mman]

I remember reading an article about SS in small companies.I will try to recall it if possible,just indicate your email  if you want to receive it.

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[mman]

Thank You McD for your kind efforts  to present such paragraphs.It was  really funny.appreciate the “enlightenment”,kind regards.  MMAN

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[mman]

John
Thank You for remembering my post.As I can’t have this  book (Consultancy Demons),Is it possible  for you to pick one or two paragraphs (shortest and funniest) to be presented in this forum??.Just for fun and benefit of all concerned,or at least to indicate your overall impression ,kind regards.              MMAN

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[mman]

Thank You Mohammad  for selecting this convincing “out-standing” article,kind regards.     MMAN

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[mman]

SSNewby
   Yes I agree with you.thank you for the enlightenment,regards.  mman

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[mman]

Thank You,Mike for your response and kind opinion.I have tryed to answer your question in  a reasnoble way.I’m not advocating Six Sigma,trying to present the impression of others experts and companies who have experience in both systems.Anyhow  it is known  that  SS is an integral  methodology of TQM (created by Motorola).using the same tools .I’m an expert in TQM (certified  from JAPAN in 1993),lecturing and consulting since 10 years in TQM,Change management and Six-SIGMA(have read  and studied more than 10 books in SS).ALSO I’m a certified quality manager from Manitoba university/Canada ,basically I’m a chemical engineer (from TU/Freiberg/germany).Kind Regards.

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[mman]

Hi Praveen I agree with you.I still want to know your personal email to ask you for a professional advice.Please let me have it as your other “SS-EXPERT”email is not functioning.my email is: [email protected]             thanks & kind regards.  MMAN

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[mman]

Are you asking others to do your  “home-work” for you?I suggest you to read first all the messages and try to create your own concept instead of asking  for  “ready-made”solution,regards

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[mman]

TQM is a fuzzy concept,while  SS is a statistical  concept that  measures  a process  in term of defects.

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[mman]

There is no such thing as BB Project or GB Project.There are Six-Sigma Projects  taken care by Champions and BBs with 100% commitment,GB should help the BBs to accomplish the project ,with less commitment,regards

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[mman]

Is this French?What does that mean?A bien TOt

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[mman]

Darth .Congratulation .You hit the target,regards

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[mman]

I really like  your “reply”.It si even  positive if somebody has enough time to go through all the messages.What about a free-lancer waiting for a job?.I have observed many employees acting as “internal” retired persons ,just  doing little jobs and trying their best to put obstacles  against their active colleages.just my opinion,regards 

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[mman]

Are you advocating Darth’s Company?

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[mman]

Why we should all care to do your home-work for you?.I recommend first that you put some intensive efforts and search in the books  or in this site before jumping to ask for “ready-made” solutions,regards

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[mman]

Thank You Mike for your response & accuracy.This figure may apply to USA or to the Western Worlds,What about the rest of the world.Even worse:what about inefficient consultants:just yeasterday I heard a HR specialist talking non-sense to more than 20 attendants,persistant in repeating “boring’ clutter.Forgetting all the faults  and mistakes of the CEOs.How about all the vague consultants (world-wide),Some of  those who utilize their PHD for show-off,pretending they knew things they never heard before(it is not a PHD-envy ,believe me).  I think it is time to organize this “profession”and to build some basic (respectful)ethics and requirement (as for engineers and doctors of medicine) and to filter out all those  pretenders.Do you agree ?Just my opinion.  thanks and regards.  MMAN

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[mman]

 Stan :                                                                                             You make me “laughing”.this  is what I call “professional fun” (for people who are very serious and dislike jokes in this FORUM).I think we all should appreciate those ignorant CEO or VP,just because due to their faults and mistakes  they open a big business for training and consulting.Do you agree with me,kind regards.   MMAN

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[mman]

Hi Ron
I wish too ,if possible ,to have a copy,thank you in-advance,regards.MMAN
My email is [email protected]

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[mman]

I think  nobody would admit that although “celebrating”failure can be very useful for any company.        regards

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[mman]

Hi Andy:I like your way of thinking as Taguchi maintains that  a product does not start causing  losses  only  when  it is  out of specification,but  when there is  only deviation from  the target value..This leads to the important conclusion  that quality is most economically achieved by minimizing variance  rather than  by strict conformance  to specification,which  is similar to the SS  Concept.This  also provides  the basis  for  the Taguchi’s ideas for off-line  quality control.I think that  Taguchi concept is very identical  with the SS Concept:DFSS as it emphasizes on such  stages:system design, parameter design  and tolerance  design.What is your opinion?Regards

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[mman]

Thank You Andy for your informative reply.I have ben asked to submit an  article  describing  the possible links between JIT (Kanban Cards) and the Six Sigma.Could  you please advise me ,kind regards.  MMAN

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[mman]

Use “DMADV” instead of “DMAIC”,regards.

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[mman]

First explain what does this “Horticulture” mean.Second SS is not “Fuzzy” like TQM,so we need to know some details of your particular  problem  …etc,regards

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[mman]

I agree with you,regards

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[mman]

First try to construct a  flow chart (process-mapping),looking for non-added value steps,try to eliminate them,then try  to build C&E Diagram,determining the vital few and activate a brainstorming or “brainwriting” based on that to detect the root causes or to find creative solutions,later you can go for pareto chart and so on,good luck.

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[mman]

I’m confused.Please clarify your point?what article? ,let us read it .thank you and regards.

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[mman]

The  answer is “YES”.For details go and check for yourself ,first in this FORUM and try to read some basic articles and later read some famous TQM and SS books.It is always better to cook your own food instead of having  fastfood (for free).regards.  

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[mman]

Praveen
I’m interested to ask you for a professional  advice,please let me know  your direct email ,if you wish,regards.   mman

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[mman]

I agree with you.Your statement is wise ,short and correct.regards

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[mman]

Yes .It is applicable for both.regards

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[mman]

Hi
I’m interested as well,Where I can find an access to conference’s papers,or at least a brief summary,kind regards.   mman

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[mman]

The answer is positive  in both cases.I would recommend you to obtain the book:The SS Way.   regards

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[Author]

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