iSixSigma

oguzozbek

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  • #242600

    oguzozbek
    Participant

    Hi @chebetz,

    Your readings are correct. Probably the author altered the numbers but didn’t reflect that on the graphs. Happens to all of us once in a blue moon.

    Best,

    Oguz

     

    1
    #242599

    oguzozbek
    Participant

    Hi @jfelten775,

    Congrats on your CPI initiation.

    What I found to be the best way to start a CPI project is to make it known and shared.

    And the best way to do that is a top-down business or process check-up using descriptive Lean and Six Sigma tools with the people involved in the business and the processes.

    You can start with the business indicators, identifying the KPIs impacting them and then you can move to processes creating those KPI values. Drilling down like that two or three process levels will focus your efforts on the most important sub-processes.

    Once identified, gather people responsible for those sub-processes and identify main issues that do or may adversely affect their KPIs.

    Gather or collect data of those processes and you are well on the way.

     

    God Speed,

    Oguz

    1
    #242598

    oguzozbek
    Participant

    Hi @cmcardle,

    I have facilitated some logistics CPI projects recently and I may have some suggestions:

    a. Do not limit your research to air cargo handling operations: From ports to railroad operations, main logistics processes, problems and KPIs are similar. Widen your scope into those areas.

    b.  Especially with low skilled, low cost labor what’s in it for me is more important to what’s in it for the process. You can emphasize, safety, smart-work, less physical burden, etc. personal impact of improvements for fewer mistakes and better OP compliance. Also do not emphasize cost-saving if benefits are not reflected on their earnings.

    c. Focus on interim output as well as the final output. A high-level process map with inputs and outputs identified for every step will take you far and fast.

    d. Start with a problem identification session with parties involved. That will secure your stand as the CPI process owner.

    Best.

    0
Viewing 3 posts - 1 through 3 (of 3 total)