President, Quality America, Inc.
Paul Keller, Quality America’s President, has developed and implemented successful Six Sigma and Quality Improvement programs in service and manufacturing environments. Paul has been with Quality America since 1992, where he has:
Developed and managed systems for overall operations, including quality improvement, product development, partner relations, marketing, sales, order fulfillment and technical support.
Six Sigma Handbook: Fifth Edition (New York: McGraw-Hill, 2018); Fourth Edition (New York: McGraw Hill, 2013) and Six Sigma Handbook: Third Edition (New York: McGraw Hill,2009). Paul wrote all the new material for these editions, edited the earlier material, and authored a series of instructional videos for McGraw-Hill’s Access Engineering online program. (These videos are also included in our online training). This text has sold over 140,000 copies, a true best-seller in the market!
Before launching Quality America’s training services in 1992, Paul specialized in Quality Engineering in the Masters Program at the University of Arizona. He applied these techniques as a Quality Manager for a consumer goods manufacturer (1990-1992), and an SPC Director at an industrial products manufacturer (1987-1990). In these roles, he developed company-wide Quality Systems to meet the demands of a diverse customer base, including the automotive and aerospace industries.