pokeyoke

It sounds like you are on the right track, and I agree with Stan that maybe these individuals or their managers need to be the focus of some “change management”.  I would try to get their buy-in and change their thinking before causing “PR” issues for your group by “cutting them loose”.  I think this stems from the ongoing challenge we all face o…[Read more]

I think it is critical to have the GB projects address process improvements for which the GBs are already responsible.  This should reduce the issue of overloading, since the training is just providing them with tools to be more successful with their current projects.  GBs should appreciate the training and support more if it helps them improve p…[Read more]