iSixSigma

pokeyoke

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  • #82070

    pokeyoke
    Participant

    I believe it is:
    y (output) is the f(function or process) of the x (Inputs).
     
    Poke
     

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    #82044

    pokeyoke
    Participant

    It sounds like you are on the right track, and I agree with Stan that maybe these individuals or their managers need to be the focus of some “change management”.  I would try to get their buy-in and change their thinking before causing “PR” issues for your group by “cutting them loose”.  I think this stems from the ongoing challenge we all face of getting real commitment from Champions as we work to implement significant improvements with real, documented results.
     
    Poke

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    #82034

    pokeyoke
    Participant

    I think it is critical to have the GB projects address process improvements for which the GBs are already responsible.  This should reduce the issue of overloading, since the training is just providing them with tools to be more successful with their current projects.  GBs should appreciate the training and support more if it helps them improve processes for which they are already responsible, which is how I view the real value of a GB network.
    Regarding the more formal process and documentation, you have to be careful and make sure the documentation and reporting is not just for the sake of the documentation and reporting.  Many GBs, if they are the process experts they should be, will be able to find “quick wins” and ground fruit that should not require a lot of extra meetings or documentation.  Of course, the more complicated improvements and process failures will require the Six Sigma tools and procedures in order to truly achieve signficant results.  This may be a fine line that requires competent management and oversight, rather than a set of hard and fast rules.
     
    Poke

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