Richard joined Bank of America as Senior Vice President / Senior Operational Risk Manager in June, 2010. He is a member of the Global Technology and Operations Risk Management leadership team, which is part of the Corporate Operational Risk Group. In 2010-2011 he recruited Ops Risk Executives for placement in EMEA, APAC and India to join his team of Operational Risk Executives providing risk oversight for Technology and Operations worldwide. This team successfully deployed an enterprise risk framework and achieved ‘lifts’ on numerous prior regulatory findings. Richard currently has a focus on external operational risk analysis and regulatory effectiveness planning. Prior to his recent three and one half years as an ops risk specialist at the Federal Reserve Bank of Richmond Richard was with Bank of America for more than 21 years in a variety of technology and operational leadership positions. His professional certifications include CISA (2008), CGEIT (2009) and CRISC (2011). He is a member of RMA, GARP and ISACA.