it is a manufacturing process but it is becoming really complicated and not as straightforward as i thought it would be- we probably would not use six sigma methodology if it was simple too.
I suppose the answer to your question is all in all “yes”.
That would be at analysis state – i am trying to see what methodology i could use to measure the data – straight from SAP – so what measurement method do we use – like Attribute analysis – i think this is continuous data. Appreciate your comments.
I am not sure what Apollo Root cause is.
We are using SAP here and though the implementation happened sometime back i guess there are still a lot of other issues around that – incorrect quote, incorrect invoicing, variations etc etc – i am at the define stage now.
Can you please advise what measurement system i could use please…[Read more]
First of all thank you for asking.
Revenue leakage is not billing the customer for services or products supplied. There is a huge contract and several quotes supplied for that contract – and the customer pays upon receipt of products supplied , so sometimes when the money arrives is when we realize they have not been invoiced!!!! So…[Read more]