Steven H. Jones
Steven H. Jones is a process engineer who earned his certification as a Lean Six Sigma Black Belt while employed at Xerox Global Services. His career began with the 3M Corporation, an early adopter of the Lean Six Sigma methodology, and he has worked in quality improvement of telecommunications and IT arenas since 1993. Since then, he has provided quality improvement and process engineering services to customers in North America and Europe, including Baxter Healthcare, BP Canada, Convergys and Microsoft. He is currently a senior process engineer with Siemens Business Services. Mr. Jones can be reached at [email protected]siemens.com.