iSixSigma

Manbir Singh

Activity

  • Manbir Singh's profile was updated 5 years, 9 months ago

  • Manbir Singh changed their profile picture 5 years, 11 months ago

  • can anyone please help me underdtand the difference between R Sq & R Sq adjusted value in a regression analysis. What is the calculation & what are the additional variables taken in R Sq adjusted 6 years, 7 months ago

  • I have been in similar situation a couple of times. First it is important to give the message straight that it is not about completing projects. If we do not have data which can tell the extent of the issue and Champion/Sponsor are not interested in supporting then its not worth the effort. Detailed brainstorming with the project team should help…[Read more]

  • How to ascertain that the numbers given for Severity/Occurance/Detection while creating a FMEA are accurate. Is there a scientific way to calculate these numbers or we should go with the group involved in the […] 6 years, 12 months ago

  • I think more than anyone else, its the expectation from a Black belt that drives a behaviour of using tools. A project deck is perceived as a Power point presenatation with a lot of slides showing minitab and fancy diagrams which on a lot of occasions does not add any value to the project. 7 years, 1 month ago

  • In these cases it becomes important that the operational defination of your hypothesis is accurate. In this case your Null hypothesis can also be “Arm is not broken” 7 years, 6 months ago

  • I am currently looking at joining the dots to see if there are any wastes within the processes. Next step would be process enjineering. Thank you guys for your inputs 7 years, 8 months ago

  • I am currently aligned to a process which is stable for last 6 years with multiple process improvement initiatives implemented. There are no major opportunities in the process however the client demands some […] 7 years, 8 months ago

  • Thanks Robert & Joel. This helps a lot.
    So can i say that even if the data is not normal i can go ahead with Anova and 1,2 Sample T tests as long as the data is too skewed and only few data points are outside control limits. However i need to figure out what distribution type it is to capture accurate process capability? 8 years, 4 months ago

  • It is advised that if data is not normal then we do data transformation to make to Normal. Commonly used transformation is Box Cox. what is the need to transform data when we have non parametric tests available.
    8 years, 4 months ago

  • One of the metric in call center voice process is First Time Resolution. In one of my processes, we have a related Metric of # of Customers calling within 3 days. We need some sort of tracking at the agent level […] 8 years, 6 months ago

  • Manbir Singh became a registered member 8 years, 6 months ago