Robert Tripp

“I want to fix business processes using problem-solving tools and data analysis!” said no child, ever.

CI just isn’t one of those occupations that people dream about early in life like being an astronaut, fireman or, in the case of my son when he saw the Times Square ball drop for the first time, a confetti engineer. So I think pretty much…[Read more]

@edjimenez,
When I first read this topic and saw the comments from luminaries such as Mike and Mike, I realize that don’t have a whole lot to add except that you should try to avoid audits if at all possible. Audits alone will create a whole new bureaucracy in the organization. You want to be able to establish key performance metrics (financial…[Read more]

Maybe you should consider leaning-out the cube rearrangement process.

Michael:
You pose many questions rolled into one post here and as usual they all come down to “what do you want to know?”. Judging by the title of your post, you seem to want to estimate an expected number passengers “lost” from any given flight. But if all you want to do is determine the likelihood that a flight will have an inaccurate cou…[Read more]

Match.com is a substitute for dating; PI is a substitute for otj experience. Both work really well (I’ve heard) in some situationa and I am sure they have failed now and then too. Im not seeing a good substitute for good mentoring and building an effective management system around deployment of the belts. If you have a successful belt in the…[Read more]

I know for you the horse is dead but before it rots, I wanted to develop a theme that Gary brought up here as he hit on an often-overlooked reason for the sudden rise in popularity in the BB job description in the late 90’s: the business world was sending a message to the academic world that degreed professional curricula do not prepare students…[Read more]