Head of ERP/CRM
A senior CRM/ERP Application Management professional with expertise covering strategy, process and technology. Diverse background and expertise managing end to end operations and programs/projects of SAP/ Siebel/ Salesforce.com and CRM platforms. A strategic IS thinker with an aptitude for looking at the overall business environment to identify IS opportunities for improvements and define changes through quantitative research, analysis and execution. Delivered/managed IS Applications, delivered major CRM initiatives across multiple geographies.