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5S in Service Industry(BPO)

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  • #47911

    AKB_the_Saint
    Participant

    Hi,
    I have recently moved from Manufacturing to a service industry. I was leading and implementing 5S in my previous organization and we had some phenomenal success and witnessed discipline with the workforce.
    After coming into the service industry(BPO), I was missing my 5S, now its like something is missing in my daily activity. are there any case studies or examples which talk about 5S implemented in Service industry?, if yes, could you please share the same.
    Cheers,

    0
    #160290

    accrington
    Participant

    You might find something useful on this website:
    http://www.productivitypress.com
     
    For some cautionary tales on what not do, try
    http://www.leanservice.com

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    #160291

    accrington
    Participant

    Second link should be
    http://www.lean-service.com

    0
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