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6 sigma for the administrative part

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  • #40637

    Black
    Participant

    Hi!
    Just few word to better understand my request.
    I am a french Engineer and I was in charge to apply the Lean method insite my plant, after a one-week 6 sigma learning on december 2004.
    I have already made the value stream map all around the factory, from the customer requirement to the shipping.
    My boss ask me to apply the method for the administrative part, that is to say : bussiness part, artwork part and planification because there is an important problem of communication and performance.
    I have 2 months for finding solutions! Is there anybody who already done that kind of work? I just need some examples of what I can do to start…It is different to the production part because some tasks are difficult to mesure…My first idea is to write everything going wrong, with the help of people concerning…
    Thanks for your help!
    Caroline

    0
    #126571

    Paul Gibbons
    Participant

    Hi Caroline,
    Below is a shortened version (upload file size restricted full document) of a simpler version of VSM I have developed.
    Use it to quickly define whether the steps in your process are Value adding, Non-Value Adding or Waste. If NVA or Waste select the category of waste from the left side.
    Gives you a quick idea of the wastes in the process.
    Good Luck
    Paul

    TYPE OF WASTE

    VALUE

    POOR  QUALITY
    MOTION
    INVENTORY
    PROCESS
    TRANSPORTING
    WAITING
    OVERPRODUCTION
    STEP
     
     
    TEST PROCESS AT SOUTHERN LABORATORY
    VALUE ADDING
    NONE VALUE ADDING
    WASTE

     
     
     
    P
     
     
     
    1
    Sales enquiry
     
     
     
     
     
     
    N
     

     
     
     
     
    T
     
     
    18
    Analyst obtains sample from the storeroom
     
     
     
     
     
    W

     
     
     
     
     
     
     
    19
    Analyst carries out the test
     
     
     
     
    V
     
     

    0
    0
    0
    1
    1
    0
    0
    TOTALS
    1
    1
    1

    0
    #126572

    Paul Gibbons
    Participant

    The analysis part of the simplified VSM that I could not up-load.
    If you want a copy of the spreadsheet post your email.
    Paul

    SUMMARY

    Overproduction
    0
    0%

    Value adding
    1
    5%

    Waiting
    1
    5%

    None value adding
    7
    32%

    Transportation
    3
    14%

    Waste

    14
    64%

    Process
    16
    76%

    TOTAL
    22
    100%

    Inventory
    1
    5%

    Motion
    0
    0%

    Quality
    0
    0%

    TOTAL
    21
    100%

    0
    #126584

    Bbelt
    Participant

    Hi Paul
    Can you also send me a copy of your analysis at [email protected]?
     
    Thanks a lot.

    0
    #126590

    Black
    Participant

    Thanks a lot Paul!
    It is really work for the business part, every tasks but not production?
    My email : [email protected]
    I look at that this WE.
    Caroline

    0
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