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  • #28685

    Stew
    Member

    I attended the ASQ’s Six Sigma Conference at Tampa.
    I have to say, I was disapponted at the contents totally.
    Are there any guys that have some comments to that conference?

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    #71737

    Robin
    Member

    I attended, too – and I was disappointed with parts of the conference as well. I thought that some of the presentations were very weak.
    “Six Sigma in Sales & Marketing”, undoubtedly the session with the most intriguing title, was the biggest disappointment of the conference. Conducting fake fishbone exercises with the audience, dividing them in 8 groups of 4, the session was a collection of maxims (“Sales process improvement is the great opportunity for quality in the 21st century!”), unchecked discussions and lengthy “results” presentations of the “exercises”. The session failed to provide any insight into the applicability of Six Sigma in Sales and Marketing.
    My favourite was a session about Six Sigma and Internet: It was amazing. Two people presented how they (supposedly) improved their web site (they never showed it) by asking the customer what he wanted. Their strange usage of Six Sigma terminology puzzled me even before they concluded, that their web site was now running at 7 Sigma, because they had about a million hits a month and no-one pressed the button “Any complaints about our web site?” It just goes to show that anybody who combines two popular buzz-words like E-Business and Six Sigma can be invited to present at a conference, regardless of content.
    However I did like the keynote address which for the first time in my short Six Sigma life explained to me comprehensively how Six Sigma on the one hand evolved naturally from the previous Quality initiatives, but how it was on the other hand also very different in a few fundamental aspects. The session about Transactional Services had a lot of content and provided value, and I really liked Dell’s piece on E.Robics. The best session of them all was however a session about Six Sigma and IT: In a perfect mix of true insight, valuable information and great entertainment, the very funny speaker presented his case, that although Six Sigma is currently often ignored in the IT departments, it should be applied – and it can be. His argument: If Six Sigma focuses on the business processes that try to meet the Critical to Quality Requirements of a Customer, and these processes are largely dependant on IT in today’s business world – how can a company be Six Sigma compliant if IT is not with the program? He managed to convince the audience, that there are now products available (his company selling one of them), that make the application of Six Sigma possible within the IT environment.
    In summary: A few gems, some mediocrity and a few dreadful time wastes. Looking at it this way, it’s a perfectly average result of any conference.

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    #71806

    Mel
    Participant

    Yes, I attended too.  No real examples of Six Sigma.  Most presenters were trying to sell.  One presentation was read verbatim and was really bad.  More work is needed for next conference.

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    #71807

    Schuette
    Participant

    My expectations were not met at the ASQ Six Sigma Conference in Tampa. Was hoping for more ‘how to’ sessions that would provide some insight and direction. I am in agreement that the breakout sessions were weak. We did interface with the organizations that had exihibits, which were few. Yes it was a disappointment. Besides the conference ASQ should recognize that members and their companies are watching costs. Why have these conferences at such expensive hotels and then wonder why attendance isn’t what it should be. Fortunately we did walk away with some information and leads to follow up on.

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    #71818

    Mikel
    Member

    Par for the course for ASQ. Does anyone really think there is anything going on at ASQ except trying to tap a rich market with a repackaging of a mediocre product. ASQ has been selling this for years without results. Why do you think it would change now?
    Their Six Sigma training is awful — ripped off materials with no legitimate reference materials (except Juran’s handbook which you can find dozens of dusty copies of in any organization in the world) and now it is changing to a simulation class. If simulations, especially basic ones found in iGraphx, would solve our problems, they would have been solved long ago.
    Wake up, there are only a few legitimate providers out there and ASQ and all the former GE genusises are not them.
     

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    #71823

    Dennis
    Participant

    How about ISSSP’s conference? It was also held in Florida.

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    #71826

    Furneaux
    Member

    Do you mean IQPC?

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    #71827

    Edwards
    Participant

    I attended the IQPC 6s summit in London a couple of weeks ago. Probably the same as many comments above, the mean was about average.However, full of enthusiasm I booked up for 2 pre-conf workshops, costing around $500 extra each.
    One of them really caught my eye “Six Sigma in service & transactional businesses” hosted by Six Sigma Qualtec. I can only comment that it was dreadfull. It’s duration was 2 hours and all we recieved was a general 6s overview. The presentation was never finished as the speaker “Bob Edinboro” ran out of time, without even touching on the transactional aspects of 6s. We were invited to come back 2 hours later and to a different room, so he could conclude but I’d had enough by that time. Poorly prepared and very unprofessional.Would not recommend Six Sigma Qualtec.
    Just as a side note, the other workshop was on Lean Sigma by Advanced Integrated Technologies was excellent.

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    #71876

    Dennis
    Participant

    I’m not sure, but there was another conference at Miami, Florida.
    Some of exhibitors said they would move to there.

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    #71881

    melvin
    Participant

    yes, iqpc held their annual Miami Six Sigma Convention in Miami last week, I thoroughly enjoyed it, especially because all the presenters were high level case studies (practioners) rather than consultants trying to sell their services – I’ll be going there again next year!

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    #71933

    Dennis
    Participant

    I’d like to know your impressions more, if it’s possible.
    Were there any case studies, for example, sales, marketing, IT, using web-site, how to calculate COPQs, and project selection.
    And I guess there might be a SSQ’s presentater that Will has mentioned.

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    #71934

    Dennis
    Participant

    Will, I’m so sorry for my mistake. Not you. According to David’s note, SSQ was dreadful.

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