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Assesing the Health of a Six Sigma Program

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  • #44807

    Jordan
    Participant

    What metrics should be looked at in assesing the overall health/performance of a Six Sigma program within a company?  And methods should be used in this type of assesment?

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    #144600

    Deanb
    Participant

    Jordan,You can use those things you can count such as successful projects, process metrics trends, or dollars in buckets, however I consider holistics to be a more accurate gauge of true success in 6s. Two vital holistic measures are “is the organization as a whole doing better?” and “are the participants and management eager to pursue another project?” Average countables with good holistics is better than great countables and poor holistics.
    Good luck.

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    #144701

    melvin
    Participant

    Startr with identification of relevant metrics for your deployment around measures of effectiveness and efficiency, i.e., what are the corporate objectives of this deployment and how can they be measured; and how efficiently are we using resources to meet them.  
    There have been a couple of good articles posted on this site in the last few months that you should search for and review.
    Bob 

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    #144894

    Fontanilla
    Participant

    I concur with DeanB’s approach.  If you have a “one and done” project mentality, then your program is in trouble.  If people are either excited to begin another project or are required to work on more, or, in the best case, both, then your program has a fighting chance.  If people are only in it for the certification and wash their hands of DMAIC after they get their Green Belt certificate, then you need to work on your senior leadership and getting them to start championing the program.
    Good luck!

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