BB/MBB training/certification
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- This topic has 13 replies, 7 voices, and was last updated 14 years, 3 months ago by
Stevo.
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February 23, 2008 at 4:53 pm #49424
What company would you recommend for BB/MBB training and certification.
Jan0February 23, 2008 at 8:22 pm #168921Take a look at all of the companies advertising on here. They are all
big and have to take any customer whether the company knows what
the want or not. Most of their deployments are jokes.Ask yourself if that is the kind of company you want and you’ll be a
long way towards choosing the right company.0February 23, 2008 at 10:32 pm #168922
Adam L BowdenParticipant@Adam-L-BowdenInclude @Adam-L-Bowden in your post and this person will
be notified via email.Agree Stan,All of these are classes offered are “cookie cutter” classes which no doubt have minimal discussion of a companies “pain”/opportunity or culture. I spend a significant amount of time up front identifying the needs then working with leadership to craft a custom deployment to fit their specific needs and to set them up for short and long term success.Regards,Adam
0February 23, 2008 at 11:17 pm #168923
BrandonParticipant@BrandonInclude @Brandon in your post and this person will
be notified via email.Hhmmmm….they are all big and are all jokes. Isn’t that something that one can be in an industry where one’s offering is a joke and still get and remain big.
Boy there aren’t many opportunities like that any more.0February 24, 2008 at 10:30 am #168925So, taking training and certification, is a joke no matter
what company offers it. Bummer.
Jan0February 24, 2008 at 12:28 pm #168927Brandon,
You need to be consistent. Go back and look at your thread from Friday where you were very clear what a joke it is … or your recomendations that all you need is $100 worth of PowerPoint slides…
Hhmmmm….
Jan, these folks sell training whatever you tell them you need, they offer with no guarantee of results for the company or real knowledge for the trainee. Brandon knows that too, just go look at his posts over the last six months.0February 24, 2008 at 3:06 pm #168928I was hoping, not all training companys were like this.
What is the most serious company ?
If you know that training is all you get, and you must make the most of it yourself, you were not fooled or tricked.
Like in most other parts of daily work, the training is the easy part, applying it is the hard.
Jan0February 24, 2008 at 3:08 pm #168929
BrandonParticipant@BrandonInclude @Brandon in your post and this person will
be notified via email.Alright Jan, you asked a serious question you deserve a reasonable answer.
SS is a skill set that you can acquire in a number of ways..just like you can acquire any other skill set in a variety of ways. The DMAIC methodology is essentially the same as offered by everybody. So, the issue is how do you best obtain that knowledge AND how do you gain the ability to APPLY it? There is a difference. Remember the old adage..those who can DO…those who can’t teach.
You can learn the DMAIC process by reading a book or sitting in a classroom. The application is learned through practicing it with the guidance of a mentor. THEN beyond that you still need to learn how to integrate it with your company’s employees….there are a number of issues around Change Mngt that come into play with this challenge.
So, learning the DMAIC stuff is relatively easy. Learning how to apply it and get people to effectively react to the results is where the challenge lies. Finding the best avenue to accomplish that is very individualized depending upon your personal objectives and/or your company’s objectives. Talk to any of the firms listed on this site and askk whatever questions you deem necessary tounderstand what they bring to the table. It’s tricky bit…truth is…there isn’t a great deal of difference among them.0February 24, 2008 at 4:00 pm #168931Good answer A+Jan, there are loads of folks who will sell your company anything
they ask for and deliver nothing and blame it on the companies
leadership and people. Most implementations never go anywhere and frustrate a lot of
good people. Find the help that will engage the leadership and
make sure strategy is clearly articulated and tied to projects and
choice of change agents. Most consulting companies employ mediocre help – ask the right
questions.0February 24, 2008 at 5:19 pm #168939
Six Sigma ShooterMember@Six-Sigma-ShooterInclude @Six-Sigma-Shooter in your post and this person will
be notified via email.Can you imagine, if the training of medical doctors only entailed the classroom learning, maybe with some work on cadavers, then turning them loose on the patients without any further training, such as internships? This is exactly what many six sigma and lean consulting / training approaches do. They view the certification as a BB as the end of the process, with no further training required. What folly!
As my karate instructor once told me, when you get your black belt, then the real education of how to use the new skills and knowledge begins. My instructor would, on occasion, have to teach a new black belt that they may know the moves, but they had no in-depth knowledge of how to use them in a blended approach, sizing up their opponents, and using their strengths – and weaknesses – to their advantage. The new black belt would have a few bruises and sore spots, and a slightly deflated ego as the result of that lesson, but they would realize they had much more to learn.
Like in karate, achieving your BB in six sigma is just the beginning of your education. You will know enough to be very dangerous without further coaching, mentoring and training by someone who has a lot of experience in continual improvement (many years worth). Unfortunately, many believe that having completed a couple of projects for certification, they are ready to take on the world because they are “certified.” Nothing could be further from the truth.
Shooter0February 24, 2008 at 9:22 pm #168943
TaylorParticipant@Chad-VaderInclude @Chad-Vader in your post and this person will
be notified via email.Well said Shooter~
0February 25, 2008 at 2:50 am #168944
Adam L BowdenParticipant@Adam-L-BowdenInclude @Adam-L-Bowden in your post and this person will
be notified via email.I like your thought process – Over the past 20+ years my Sensei’s /
sheehan’s approach was the same and having mixed through MMA,
Kowanabedo and Haganah I certainly have a good appreciation for
a blended approach. With all of these trainings there was the
formal Kowanabedo which was very rigorous indeed as opposed to
Haganah which is simple techniques with maximum impact.So back to the original thread … When I consult I identify the pain
or opportunity and cultural need – then provide custom training
(just in time training) and comprehensive coaching with the
students and leadership to make sure results are being achieved.A standard approach, without a width and depth of expertise will
provide poor tactical results – a bit like putting someone studying taekwondo in a close contact bar room brawl. 80% of all training is waste ! Training is embedded through
application and it is key to have a good coach that will be able to
advise on best too usage and alternative approached as the
trainee’s projects progresses and new insights are gained.There are trainers and coached out there that consult like stan,
carnell etc have the depth and with of expertise to provide business
results and cultural transformation.The biggest issue with people searching for a consultant and
trainer is that they typically have not passed the level of
consciously incompetent (4 levels going from Unconsciously
incompetent, consciously incompetent, consciously competent to
unconsciously competent) which means that they know they do not
know – and they really will not get quality help until they connect
with some one that is unconsciously competent. Wow – that was a whole lot longer than I’d expected but I’m pretty
damn passionate about this topic as it is key to a trainees and a
companies success.Best regards,Adam
720 938 03210February 25, 2008 at 5:31 am #168946
Six Sigma ShooterMember@Six-Sigma-ShooterInclude @Six-Sigma-Shooter in your post and this person will
be notified via email.Adam,
No worries – passion is a good thing!
What I have observed is that several training and consulting firms (once well respected) have bowed to pressures by their clients and the market to truncate their training. The sad thing is, the clients don’t know what they don’t know, and have no basis for making a determination on what they need to learn and how long the training and education should take. To further my analogy from the previous post, this would be like a medical or karate student dictating what they need to learn and how long it should take. It doesn’t work that way, and thankfully so.
To tie this in with another current thread, the focus on two outcomes – earning $$$ and gaining market share – has driven compromises that aren’t good for the industry nor the clients we are sworn to serve. Deming’s admonition about there being no instant pudding is well taken and true.
Shooter0February 25, 2008 at 2:50 pm #168958Jan,
What these gentlemen have told you is true. However as usual, Im as couple degrees off center and see it a little different.
Learning the methodology is easy, its based of common sense (thats why it works), we use it every day, but we dont call it DMAIC.
Most of the tools are not hard or complicated; some of the more advanced statistical tools (i.e. DOE) still confuse me a little. But thats where books and mentors come it.
Knowing what questions to ask, knowing where to apply it, the courage to speak up, the ability to convey the message, patience and all of those other intangibles that are needed are the truly the difficult part.
But this last point is not exclusively a six sigma problem. If you currently have these characteristics then dont sweat the training so much.
Stevo
Ps. Im currently a French fry cook at Wendys, so take my advice for what its worth.0 -
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