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BENEFITS OF SERVICE DELIVERY MANAGEMENT

Six Sigma – iSixSigma Forums Old Forums Software/IT BENEFITS OF SERVICE DELIVERY MANAGEMENT

Viewing 3 posts - 1 through 3 (of 3 total)
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  • #26745

    Vallejo
    Participant

    I am trying to prepare a presentation on how SERVICE DELIVERY MANAGEMENT can benefit my company. The presentation is to be delivered to the Sales and Operations heads of my employer.
    Can anyone give some inputs on this please on the ITIL & Six Sigma perspective.
    To give you a brief this is an IT Services company who specialises on Managed Services and IT Security, Network Management domain.
    Please give your inputs on how I can create a good 10min presentation.
    Carlos

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    #64974

    Mr PC R
    Participant

    Hello Carlos, you should get plenty of ideas from the ITIL and related sites(Pink Elephant), especially from the white papers…good material here  Rgds, PC-R 

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    #65076

    Whitehurst
    Participant

    Hi Carlos,
    I’ve used SS in the area of mainframe networking, which yielded extremely positive results (in excess of $10+M/year at my former employer).  I suggest using multiple MBF approach to address the various opportunities your going after…

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Viewing 3 posts - 1 through 3 (of 3 total)

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