For us, the main purpose of a final report is to share the knowledge obtained during the development of your project and results (wether good or not good). We have two ways of doing this:
1.- Project posters, which are updated during the project development period and posted in different locations where many people can see them to promote conversation and obtain new ideas (this also helps to generate buy-in for your solutions and new projects).
2.- Final project report, where we ask the Blackbelts to share experiences (good and bad, barriers, new tools they discover along the way, etc.), around the whole process along with their final results in terms of impacting a business KPI or financial return. This report is then formally handed over to the process owner who takes responsibility for sustaning and reporting the benefits, and completing implementation of longer term solutions. The report includes at least: Team Charter, Stakeholders and their Requirements, Data Collection and Analysis, Baseline Sigma Calculation, Root Cause Analysis, Possible Solutions Identified and Evaluated, Selected Solution/s, Pilot (when applicable), Implementation Plan (including Gantt Chart, training and communication), KPI´s and Monitoring System (including responsible persons). We also ask them to document all their team meetings with agendas and minutes to assess their facilitation and knowledge transfer skills.
We also use this report to identify any transferrable knowledge that can be applied in other parts of the business.
Hope this helps.
Besie
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