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Book List for a BB – Suggestions to Add?

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  • #38320

    JM
    Participant

    Hi, what would you add or delete from the following list? Thanks.1.Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-Class Service – Betsi Harris Ehrlich
    2.Design for Six Sigma in Technology and Product Development – C. M. Creveling
    3.Juran’s Quality Handbook – Joseph M. Juran
    4.Design and Analysis of Experiments, 5th Edition –
    Douglas C. Montgomery
    5.Quality Improvement Through Planned Experimentation – Ronald D. Moen
    6.Implementing Six Sigma: Smarter Solutions Using Statistical Methods, Second Edition – Forrest W. Breyfogle III
    7.Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions – Michael L. George

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    #114576

    Bob J
    Participant

    Jm,
    Unfortunately, without a business and cultural context it’s hard to comment…  If you could provide some background on the target audience for this material as well as the efforts (projects) you are trying to enable it might help us comment appropriately…
    Best Regards,
    Bob J

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    #114579

    Mikel
    Member

    I would skip the Ehrlich, Moen, and George books. They add nothing to the discussion. I would add books that give the bigger picture of what we are doing beyond the buzzwords –
    Out of the Crisis by Deming
    Managerial Breakthrough by Juran
    Good to Great by Colling
    TPS by Shingo and also the one by Ohno. Some also like the one by   Monden as well. 
    The Hunters and the Hunted by Swartz
    Adhocracy by Waterman
    Box Hunter and Hunter for DOE as well 

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    #114582

    Anonymous
    Participant

    Undrestanding Statistical Process Control – Donald J. Wheeler & David S. Chambers

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    #114585

    JM
    Participant

    Thanks for the reply Bob.I’m in a Financial Services company where six sigma is fairly new, so there are still pockets of resistence. So, from a leadership point of view I need books that will provide a broad six sigma perspective that will help me with overcoming this. We’re trying to ensure that we integrate multiple quality approaches, so I need Lean/DFSS/Kaizen/etc. information as well. I’d also like books that will serve as technical reference books – if I don’t use a technique often I tend to forget the finer details…

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    #114586

    JM
    Participant

    Thanks for the input Stan, a big-picture perspective is one of the elements I’m trying to capture in my “library.” I read Out of the Crisis twice – a great book IMHO, but somewhat difficult to read. I’ll check into the others as well.

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    #114587

    Sinnicks
    Participant

    I would also add the following books from an implementation perspective:

    Six Sigma Way Team Field Book (Pande)
    Any good college Statistics book
    The following are good “Big Picture” philosophical books:

    The New Economics (Deming)
    The Goal (Goldratt)

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    #114591

    mcintosh
    Participant

    I would suggest Integrating Lean Six Sigma and High-Performance organizations by Tom Devane.
     
     
     
     

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    #114592

    Bob J
    Participant

    Jm,
    Thanks!  That helps…..  It sounds like you need a mix of “tool/technique” books as well as at least one good change management reference.  You also will need at least one good “bridge” reference that shows how many of the tool/techniques apply in a heavily transactional (paper/information flow) environment.
    Breyfogle is a great “one stop” reference for many of the DMAIC tools…  Good reference stuff and worth having on the bookshelf…. 
    For a good overall DFSS book I like Design for Six Sigma by Kai Yang and Basem El-Haik.  Heavily manufacturing product focused but still worth having…
    For a “lighter” overview of statistics I would add The Cartoon Guide to Statistics by Larry Gonick and Woollcott Smith.  Good stuff and much less daunting than some of the other texts… 
    Lean Six Sigma for Service is a good book to show examples of how Six Sigma applies to the transactional world….  
    For a good overview of lean tools/techniques I like Lean Production Simplified by Pascal Dennis but be aware that it is heavily manufacturing focused and will require significant interpretation…
    For a good change management overview I would add Leading Change by John Kotter.  Good practical stuff on rollout and dealing with resistant cultures….
    Hope this helps….
    Best Regards,
    Bob J
     

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    #114617

    webegeek
    Member

    good pick on Wheeler.  I’d also add his new book ‘The Six Sigma Practitioner’s Guide To Data Analysis’ to the list.

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