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Can Implementation of 6-Sigma itself be a BB Proj?

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Viewing 15 posts - 1 through 15 (of 15 total)
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  • April 17, 2006 at 12:19 pm #43119

    arjun
    ★ 10 Years ★
    Participant

    Hi,
    Can Implementing 6-Sigma by Defining Metrics, CTQ parameters, Defect Definitions, Opportunities and Measurement Systems complete with Audit, Measuring Frequency, Dashboards across various departments from IT to Admin, HR, Operations, (A dozen Depts) etc itself be a BB Project? Need to get this rolled out across 200 sub-processes. . .If so, please advise guidlines on the same, that will ensure a successful implementation.
    Thanks,
    Arjun
     

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    April 18, 2006 at 5:50 am #136490

    arjun
    ★ 10 Years ★
    Participant

    Will really appreciate if anyone can respond to this posting with your valuable opinion. Really need this information as quickly as possible.
    Thanks,
    Arjun

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    April 18, 2006 at 6:29 am #136491

    Vinay
    ★ 10 Years ★
    Member

    It depends on the project complexity. Also, you do not have to apply all the tools available to you, you apply whatever is necessary or deemed necessary. There is no one formula. Something worked for one company may or may not work for other. In my experience mapping your process using flow chart the process you want to improve is a great way to start. Fish bone diagram is another good tool.

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    April 18, 2006 at 7:03 am #136492

    arjun
    ★ 10 Years ★
    Participant

    Thanks Vinay for your response. Flowcharts and Process Manuals exist at every sub-process, thanks to ISO 9001:2000 certification.
    Now we are trying to define CTQ’s & CTP’s for each process with Defect Definitions and Opportunities within each boundry of process and setup a measuring system to observe the current process capability in terms of Sigma Levels.
    In this context, will this huge 3 month exercise of drill down, with individual checklists, audit teams etc contribute in making it an effectively repeatable, reproducable process mean a BB Project, though there will be no tangible cost saving but long term returns for further scoping?
    Regards
    Arjun

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    April 18, 2006 at 7:31 am #136493

    Vinay
    ★ 10 Years ★
    Member

    First of all if you have successfully implemented ISO program that means you have a consistent and repeatable process. Let me recommend you to start backwards. What are your top 3 CTQ problems after they left your facility? Trace it back to prevent any reoccurence and take the human factor out and make the process Poke-Yoka.
    It seems you are in some sort of manufacturing business?    

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    April 18, 2006 at 7:44 am #136494

    arjun
    ★ 10 Years ★
    Participant

    We are in service industry. At this point of time, Objective is to know the processes in sigma levels (Current Capability) and improve there upon at org level by taking up projects at all levels, whether Lean or 6-sigma.
    Ofcourse, the top areas that are “Must Improve” are being addressed as seperate projects…

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    April 18, 2006 at 7:52 am #136495

    L B Subrahmanyam
    ★ 10 Years ★
    Participant

    Vinay,
    Are you looking for deployment of Six Sigma in your company or looking for a certification for BB? Six sigma deployment in the company starts with project implementation through process improvement. Process improvement has always have a cost benefit to the company. Certainly the Six sigma deployment is a BB project.
    L B subrahmanyam REL, Mumbai

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    April 18, 2006 at 9:09 am #136499

    arjun
    ★ 10 Years ★
    Participant

    Dear Mr.Subrahmanyam,
    Post ISO Certification, we’re looking for 6-sigma Deployment across 10-12 Vertical Depts. (Backoffice, IT, HR, Admin, etc).
    As it all starts with a metric to measure and eventually improve sigma levels, i’m currently Defining what we will be measuring in each sub-process (Approx 200+ processes), with a measurement system (Internal Auditors), Reporting Structure, Review Mechanism (Dashboards) complete with formats to the minute detail. As you’d be aware a phenomenal effort goes into this, and i was wondering whether this could be sufficient cause for me to do it as a Black Belt project, thereby learning the nuances & tricks and eventually getting certified as well. I’m already a Green Belt from GE.
    Phase-II, I’m planning to do process FMEA’s for all these sub-processes to select key projects and improve sigma levels in desired areas.
    Any thoughts, assistance in guiding me in the right direction is always welcome and i highly appreciate your time in responding to my query.
    Warm Regards,
    Arjun – Mumbai – M#98203-68486
     

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    April 19, 2006 at 5:28 am #136540

    arjun
    ★ 10 Years ★
    Participant

    From yesterday to today, read a stream of thoughts on becoming an MBB…well, my question is on becoming just a BB. I’ve worked on 5-6 GB projects in last 2-3 years and my own project saved about Half-Million Dollars that got my GB Certification from gE.
    Can someone advise on my query? – Thanks!

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    April 19, 2006 at 6:01 am #136542

    L B Subrahmanyam
    ★ 10 Years ★
    Participant

    Dear Mr. Arjun,
    The title of thread ‘ Can implementation of 6-sigma itself be a BB project?’ itself asking a question whether 6-sigma implementation is a BB project or not if understood correctly. So I replied accordingly. Good luck for your projects
    L B  Subrahmanyam #93226 07623

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    April 19, 2006 at 12:22 pm #136548

    Haugen
    ★ 10 Years ★
    Participant

    Arjun,
    The work you have already completed would qualify you as a BB in many if not most companies. Specifically to your original post – yes, your deployment should be a DFSS BB project, where you would be BB certified at the end of the deployment. 
    Since you are building a deployment at your company as your project, who are you expecting to certify you?  Someone outside your company, or your own internal system (essentially certifying yourself)?
    Again, you would not be the first to do that, and there is nothing wrong with it, although you may want to take something independant also like ASQ to satisfy yourself.

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    April 19, 2006 at 12:48 pm #136549

    arjun
    ★ 10 Years ★
    Participant

    Hello Jim,
    Thanks for your response. You’ve given me the solution i was searching for. I will take it with my management to get me into a DFSS BB Training Program and post 6-Sigma Deployment will look for a Certification on the way ;-)
    I even got some good names like KPMG, ISI, QAI etc that provide support in India, thanks to the list in this forum per link below.
    https://www.isixsigma.com/library/content/c030408a.asp
    Here’s what i plan on doing. . .
    Looking for Sigma Levels

    Phase-I (Have done for 160 Processes, another 100 more)
    Identify Metric to be tracked
    Define Critical-to-Quality & Critical-to-Process
    Define Defect Definitions & Opportunities

    Phase-II
    Communication, Brain-storming on Metrics to be tracked & making Changes – Business Heads
    Setting Measurement Systems in place, Calibrate with Internal Auditors – No Gage Issues
    Educate Users on CTQ & CTP parameters and Measurement System 

    Phase-III
    Build Internal Check System for Audits & Reporting – Daily/Weekly/Monthly
    Prescribed Formats for Dashboards (MIS will collate Sigma Levels across processes)
    Formal Review Mechanism for process Dashboards to roll up to HOD – Across Country
     
    Process SOP’s, Process FMEA, Project Review Teams, Rewards & Recognitions will be in the Next Cycle.
     
    Please let me know if I’ve missed anything or if i can do it better. . .
     
    Have a Great Day!
    Arjun

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    April 19, 2006 at 2:14 pm #136559

    Haugen
    ★ 10 Years ★
    Participant

    Arjun,
    It may just be assumed under your Define CTQ statement, but I would specifically call out VOC.  Many companies develop CTQs without true, current and validated VOC, with resulting sub-optimal results.
    Sounds like you are off to a great start. Good luck on your certification and deployment journey..
    Jim

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    April 24, 2006 at 3:27 pm #136758

    RS
    ★ 10 Years ★
    Member

    Hi Arjun … As someone said in the message thread earlier that six sigma implementation can be taken up as a (DFSS) BB  project. But to my knowledge DFSS does not have much applicability in service industry. In service industry more or less we have processes in place or atleast some process is followed to perform an activity. So DMAIC is a better approach to improve the processes which are not working properly. DFSS is  more applicable in manufacturing industry, where new products are designed based on this methodology.
    In your journey towards implementing six sigma in your organization you will be analyzing the processes which will help you identify improvement areas that can be taken up as GB or BB projects. After arriving at the current capability of the process, either thru internal or external benchmarking, you will be able to arrive at the improvement needed in the process. This will also help you decide the metrics to improve with the help of team, process owner, etc. and the needed improvement (goal) can be set using the benchmarking.
    Hope it helps !!!
    RS(9828118090)
     
     

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    April 24, 2006 at 3:49 pm #136760

    Martínez
    ★ 10 Years ★
    Participant

    Hi Arjun,
    I did it once and works ok.
    Years ago my group of BB and I decice to “fit” our company Six Sigma deployment into DMAIC and it works very well.
    We define the strategy and deployment stages, we define ways of measure, we analyze risk (we even use a FMEA), we implement ways to improve the current state of implementation and we do implement a control plan, all thiw includes the high level of six sigma implementation as well as specifics such as monthly reports (how and when), communication meetings, and so on. and we finally define an SOP for the six sigma strategy within the company. On my experience works very well. We ended up having what we called “5 steps Six Sigma strategy” that includes, Management Commintment, Training, Projects, Communication program and Savings goal. This 5 step strategy was the result of the DMAIC process for implement six sigma.
    Hope this helps
     

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