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Catalog of Metrics

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 28, 2006 at 4:15 am #42546

    O’Connell
    ★ 10 Years ★
    Participant

    I’m looking for something like a “Catalog of Common Metrics” that covers all kinds of business processes, kind of like the ASQ process classification model, but with metrics. Does anyone know if something like this exists anywhere?

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    February 28, 2006 at 7:05 pm #134414

    AJ
    ★ 10 Years ★
    Participant

    We are looking for to benchmark what other manufacturing companies use for their quality, sales, operations, and finance metrics are as well.  So if someone can provide this, that would really help us out too.
     

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    February 28, 2006 at 8:43 pm #134419

    Reginald O’Riley
    ★ 10 Years ★
    Participant

    And I’m looking for a shrubbery – one that’s nice but not too expensive.

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    February 28, 2006 at 8:56 pm #134420

    Mr IAM
    ★ 10 Years ★
    Participant

    http://www.sudftw.com/shrubcam.htm
    I believe this one is available for purchase for a meger amount.

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    February 28, 2006 at 9:23 pm #134426

    AJ
    ★ 10 Years ★
    Participant

    I guess I don’t understand the analogy nor the sense of humor the two guys tried to communicate.  Do you guys mean that metrics are useless or no one has any idea how to standardize business metrics.

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    February 28, 2006 at 9:39 pm #134427

    Emerson Longfellow III
    ★ 10 Years ★
    Participant

    Dear Mr. AJ,
    I completely agree with you, sir.  There is no place for incorrigible rapsacallions such as these at such a serious, prestigious website dedicated to the serious business of sigma improvement and the serious determination of serious metrics by which we can all gage the seriousness of the most important metrics pertaining to our very very very very serious work done by our very very very very serious businesses. 
    My hat is off to you sir for giving these two scoundrels a well-deserved wallop and a fine how-do-you-do for interrupting our quite serious work here at http://www.iserioussigma.com.
    Bravo!!  Tallyhoe!! 

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    February 28, 2006 at 9:40 pm #134428

    bb_banking
    ★ 10 Years ★
    Participant

    Just to name a few…..  Good Luck –  BB_Banking
    Operational

    1
    Time Savings

    2
    Improved Productivity

    3
    Cycle Time Improvements

    4
    Reduced Equipment Costs

    5
    Reduced Vendor Costs

    6
    Reduced Material Costs

    7
    Reduced Document Maintenance Costs

    Defect Reduction and Quality Improvements

    8
    Improved Accuracy

    9
    Risk Reduction

    Work Volume Reduction

    10
    Eliminate Redundancy

    11
    Reduce Rework

    12
    Elimination of non value added work

    Customer Benefits

    13
    Product Availablity

    14
    More effiencent, professional client interaction

    15
    Common branding

    16
    Faster response to customer

    17
    Customer Choice

    Associate Benefits

    18
    Ease of Use

    19
    Common Account/Set-up process

    20
    Improved morale

    21
    Improved management reporting

    Revenue Increases

    22
    Revenue from Cycle time improvements

    23
    Reduction in “abanonded’  business

    24
    Increase cross sell opportunities

    25
    Competitive advantage

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    February 28, 2006 at 9:45 pm #134429

    Yosarian Belcher
    ★ 10 Years ★
    Member

    Fine fine list.  Good start.  Very helpful. 
    However, I’m not sure which category it should appear within, but I would also add “Eliminate Redundancy”

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    February 28, 2006 at 9:49 pm #134430

    Mr IAM
    ★ 10 Years ★
    Participant

    Cheers! – Oh how I needed a laugh!

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    February 28, 2006 at 9:57 pm #134432

    Mr IAM
    ★ 10 Years ★
    Participant

    Aj,
    You should consider watching “Monty Python and the Holy Grail”.  I suppose it would be an inside joke for those of us that have seen the movie.
    Sure, standardizing business metrics is fine.  I don’t know if I would be concerned that my company is measuring the same things other companies are measuring but, to each their own.
    I think metrics are very important.
    Cheers!
     

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    February 28, 2006 at 10:11 pm #134433

    Dan the Man
    ★ 20 Years ★
    Participant

    APQC – APQC is a research organization that solves business problems in the areas of metrics, measurement, best practices, process improvement, benchmarking, and knowledge management.
    Has tons of metrics by function. Give them a shot. Your organizatiion may be member.
    http://www.apqc.org

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    February 28, 2006 at 11:01 pm #134437

    G
    ★ 10 Years ★
    Participant

    The “Monty” humor was great thanks… remineds me of their logic on how they determiend if she was a witch (you have to see the movie to appreciate it).
    Kind of logic we get on this forum from time to time!
    g~
     
     

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    March 6, 2006 at 3:24 pm #134700

    O’Connell
    ★ 10 Years ★
    Participant

    Thanks, they had exactly what I was looking for. It’s a start at least.
     

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