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Certification for Green Belt and Black Belt

Six Sigma – iSixSigma Forums Operations Call Centers Certification for Green Belt and Black Belt

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  • #53816

    Dy
    Participant

    For companies engaged in transactional processes (along the lines of back office activities and or call center operations), what are your Lean Six Sigma financial savings project certification requirements for Green Belt and Black Belt?

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    #191525

    Strayer
    Participant

    It’s good practice to have finance/audit verify that some savings are actually realized. IMHO this is sufficient, however small the savings, for certification. Certification should be about meeting criteria for training, examination, and demonstration of knowlege and skills. It should not be about hitting arbitrary improvement targets.

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