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Cpk in process

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    Anand
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    Consider a service industry and a executing a type of a process with 7 days is mandated and hence it is USL with no LSL. on a monthy basis 500 execution is done with a mean 8 days. Is it required to identify cpk and think of improvements further or let me know what sort of statistical method need to be adopted to identify the gaps in the process.

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