Current State LSS Deployment Survey
May 25, 2009 at 4:46 pm #24845
Howard MillerParticipant@Howard-Miller Include @Howard-Miller in your post and this person will
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Hi,I currently run an LSS (lean Six Sigma) deployment within a financial
services organisation.The program has been running for a few years, and I am keen to
inject a new lease of life into it. My starting point will be, in true
LSS style, a VOC exercise. Would any of you out there have any recommendations for:
– Questions to ask which have worked well for you in the past.
– Key learnings from your surveys conducted.
– What were the key themes of interest that you targeted?I aim to run the survey mid / late June.Your thoughts even if random are greatly appreciated.H.0
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