Current State LSS Deployment Survey

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    Howard Miller

    Hi,I currently run an LSS (lean Six Sigma) deployment within a financial
    services organisation.The program has been running for a few years, and I am keen to
    inject a new lease of life into it. My starting point will be, in true
    LSS style, a VOC exercise. Would any of you out there have any recommendations for:
    – Questions to ask which have worked well for you in the past.
    – Key learnings from your surveys conducted.
    – What were the key themes of interest that you targeted?I aim to run the survey mid / late June.Your thoughts even if random are greatly appreciated.H.

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