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Six Sigma – iSixSigma Forums Old Forums General Data Analysis

This topic contains 1 reply, has 2 voices, and was last updated by  qualitycolorado 12 years, 5 months ago.

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  • #45922

    lin
    Participant

    Hello,
    I am in the service busines and trying to improve service turnaround time.  I have a data set in excel and it includes work order#, hours onthe W/O, arrival to first labor in days, arrival to last labor in days, last labor to close W/O, total downtime,  etc. Is there someone that can help me to stratify this data in minitab or excel to see whats going on. Right noe the team has competing visions on how this data should be stratified.  If you are interested I can email a copy of the database.  Good practice for someone!

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    #150973

    qualitycolorado
    Participant

    Bill,
     
    There are some good (and free) modules about data analysis using Excel at this open courseware site from George Mason University:
     
    http://gunston.gmu.edu/healthscience/708/ReviewExcel.htm?E=0
     
     
    … hope this is helpful …
     
    Best regards,
    QualityColorado

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