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Data Collection and Creating a Baseline

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  • #54649

    Mahapatra
    Participant

    Hello All,

    I have a question.

    I am currently working on one BB project.
    Overpayment recovery:
    The data which my ops teams received to identify the over payment is only for one of the three locations. There is no way we can know what is the total no of enter prise level of Overpayment claims are there out of which my company contributes this, however, as we are receiving some portion of the same claims to identify the Overpayment done and this data too belongs to all the sites.

    In order to create a base lining what do I need to do.

    Is it the data which we are receiving , we can create a baselining.

    To have a more understanding on this .

    Here is the example

    1. Claims processed and overpaid by the three respective sites.
    2. Data received by my ops team is a portion of total data.
    3. while I work on the data to set up baseline is only data available to me.
    4. My data is consisting of all the three locations.

    My question is how can I create a baseline for this.

    Lets say : total OPR no18000
    Divided into three locations.
    our contribution of overpaid recovery is some around 11%

    Can we consider this for baselining.

    Thank you all for your answers.

    Thanks
    Krushna

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    #196520

    Don Strayer
    Guest

    Absence of data necessitates extrapolation. Extrapolation increases uncertainty. You can calculate the uncertainty given that you have a sample of the total population. But this assumes that all three locations are similar. In short, I would not use your data as a baseline except for the single location from which it was obtained.

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    #196522

    Chris Seider
    Participant

    @Straydog
    Nicely and succinctly worded.

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    #196523

    Krushna
    Guest

    Thank you for all your answer, but where is the way out.

    0
    #196526

    Chris Seider
    Participant

    Let me suggest you get your project champion and your team aligned as to how to measure your problem and then proceed unified.

    Since you are sampling (hopefully randomly) from one location, start your project on the one region’s % overpayment $ or equivalent.

    Also, your champion may urge the organization to begin gathering data from the other 2 regions. 11% overpayment or rework seems like an opportunity but I don’t know your business situation.

    Good luck.

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    #196567

    Krushna
    Guest

    Thank you so much for all your suggestion.

    0
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