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DMAIC in automated environment

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #50643

    Nina
    Participant

    Hi. Can DMAIC be readily applied to highly automated environments ? Or is it more suitable where manual work processes, handoffs etc are involved.

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    #174354

    Michael Mead
    Participant

    Hello Nina..
    You can use DMAIC anywhere there is an opportunity for improvement. If that eliminates your automated process, somebody is not thinking very deeply. Without trying to be tough on you, why would you think DMAIC could not be used?
    Good luck.

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    #174355

    Nina
    Participant

    Because making process improvement inside the IT Black Box is a different ball-game compared to manual processes that are more visible and prone to variation.

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    #174357

    Ron
    Member

    Nina,
    DMAIC is a methodology used for problem solving.. The toolkit might change when working in the software world but the Define, Measure, Analyze, Improve , Control  is still very valid.
    You can find many article on Six Sigma for Software Generation and DFSS software generation.
    You were correct in the assumption that dealing with IT issues is different that tactile issues but only the toolkit changes.
     

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    #174364

    Robert Kluttz
    Member

    DMAIC can be applied in a highly automated environment.  However, some of the tools that you may need are non-traditional to Six Sigma.
    I would start out any automation DMAIC process by doing a pre-measure phase – validating the repeatability, accuracy and reproduceability of all measurement systems.  What I’ve tended to see in many manufacturing environments is that the measurement systems (scales, feeders, weigh belts, thermocouples, etc) arent always installed correctly, maintained properly or scaled according to the range of operation.  I would bet that you’d be able to make substantial improvements just by identifying measurement issues.  I’d also take a long hard look at your data collection system.  Is your data historian sampling fast enough?  Do you have the capability to extract a years worth of data? 
    From there I’d go straight into define.  It’ll be important that you scope correctly.  Will IT infrascructure be within project scope?  Whats your estimated saving?  Do you have industry benchmarks available to establish entitlement?  These are the questions you need to be asking. 
    Your analyze and improve phases may be slightly different depending on the volume of data you’re collecting. Fast Fourier Transform analysis may be more beneficial than a traditional DOE or multi-vari studies. 
    In short – yes, you can use DMAIC in a highly automated process. 
     

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    #174370

    Mike Carnell
    Participant

    Nina,
    The automated environment is an interesting world. Your controllers can be a huge cause of variation depending on how they are programed but that does not make the projects IT projects. Most good automation people are very good at delivering exactly what you ask for assuming you know what to ask for. Once they run correctly the great part is that Control is simple. It is done by definition.
    The tool sets and the order of execution doesn’t have to change at all.
    If you email me at [email protected] I can give you hook you up with a guy who has set up several operations.
    Good luck.

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    #174406

    Nina
    Participant

    Thanks for all the help and insights. But I am still struggling to translate the ramifications in a automated services environment where we talk of “straight through processing”s and workflow systems. Any guidance or references will be most welcome.

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