DMAIC or DFSS for a database
June 5, 2003 at 6:45 pm #32453
I need some ideas on how to do this project. Here are the details-
The background is today in my company, there is no database or tool to analyze benchmarking data collected….so when someone needs to find out and do some analysis on some benchmarking data collected they have to go dig up all powerpoints, excel and word documents and then gather all data even before they do any analysis. Such type of non-value add stuff is being done all the time by various people. BUT no data is being collected on how long it takes. It tough to gather data also because, there are a number of users who is performing such tasks in various depts. So basically I have no data for current process times and it is extremely tough to get data.
I want to design a benchmarking database using six sigma methodology (either DMAIC or DFSS). I cannot use DMAIC since I have no data with me on current process times. So should I use DFSS instead? I am new to DFSS and looking for some pointers. Has anyone done such a project before and if so, would it be possible for you to give some ideas.
Thanks0June 9, 2003 at 8:27 pm #86779
J AndellParticipant@J-Andell Include @J-Andell in your post and this person will
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One option is to treat the benchmarking (as currently practiced) as the process, and to study it using DMAIC. Another is to create the process from scratch using DFSS.
At the very least, I would advocate starting down the DMAIC route, because it can help you do the following, all of which contribute to the success of DFSS:
Ggenerate an “As-Is” snapshot of how the process operates – maybe even several flow charts will emerge, reflecting the lack of control
Estimate COPQ for re-inventing the wheel
Prioritize customer requirements and estimate current performance
All of those will serve you well if you opt for DFSS. The reamining steps are dependent on what it is your organization is benchmarking and designing, and on other factors.0June 11, 2003 at 5:54 pm #86849
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What is COPQ??0June 11, 2003 at 6:08 pm #86852
Cost of Poor Quality.. This mean you should only accrue the cost of material and labor that goes into creating defects and not the overhead associated with it.0July 8, 2003 at 7:36 pm #87765
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