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Doubt in Cause Effect Matrix

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  • #45038

    Sathiya
    Member

    In the Cause & Effect matrix, with which we should rate the effect, is it with “Key Process Input Variables” or “Causes” . Could some body help me clarify this doubt?
    Regards
    Sathya
    Β 

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    #145859

    Orang_Utan
    Participant

    Effect in C&M is your process outputs.

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    #145928

    The Force
    Member

    You first assign weights to the effects or KPOVs based on customer importance then list down all of the KPIVs and come up with numbers relative to its importance to the effect, cross multiply then choose the 80/20.

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    #145963

    Quainoo
    Member

    Hello the force,
    Can you give an example ofΒ multipeΒ KPOV in a process ?
    I always tend to think that in a process, there is one major output such as ‘finished product’ and intermediary outputs betweenΒ steps of the process. I find this confusing since, in that case, an output can become the input of the next step.
    Vincent
    Β 

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    #145964

    The Force
    Member

    In terms of main output, each process must only have one output but if we’re talking of KPOVs, these can also relate to metricsΒ  like the metrics of a certain output can be on quality, cycle time, pp, , among others.

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