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Example of Green or Black Belt projects in a BPO

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  • #46410

    Sorour
    Participant

    Reducing cycle timeCustomer satisfactionReducing costSmooth handover to workEmployee satisfactionReducing FTEImproving qualityWork environmentAttritionTransparency of decisionsIncreasing Motivation levelMigration processImproving the CultureReducing errorsImproving CommunicationPrinter management Better utilization of resourcesPurchasing standardizationHiring quality resourcesGrowth roadmapComputer managementElectricity savingSite utilizationTelephone cost savingImprove Management Reporting
    Please keep on adding to this list for benefit of others.

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    #153295

    Prabhanjan
    Participant

    Hi Paul
    Just was curious to know as what do you measure to know that motivation levels have gone up or  down and also the same thing for transperancy in decision making
     
     

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