Examples of Green Black Belt projects in BPO
March 14, 2007 at 8:33 am #23892
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Reducing cycle timeCustomer satisfactionReducing costSmooth handover to workEmployee satisfactionReducing FTEImproving qualityWork environmentAttritionTransparency of decisionsIncreasing Motivation levelMigration processImproving the CultureReducing errorsImproving CommunicationPrinter management Better utilization of resourcesPurchasing standardizationHiring quality resourcesGrowth roadmapComputer managementElectricity savingSite utilizationTelephone cost savingImprove Management Reporting
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