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Examples of Measuring Internal Comms Messages

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Viewing 80 posts - 1 through 80 (of 80 total)
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  • #42118

    PR Spin Man
    Participant

    I am about to start a programme to baseline acceptance and engagement of employees to 6Sigma methodology which is already underway in the company I work for. The requirement is to survey the employee population 6 monthly to baseline, and then improve the scoring as a new range of internal comms are rolled out.
    Has anyone already started, or even better completed, such a programme? What questions did you use and do you have any tips or learnings you would be happy to share?

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    #133278

    Jansen
    Participant

    PR Spin Man-
    What is sounds like your asking for is a culture assessment which my company has been completing every six months for the past year and a half. We use something called the five driver performance model assessment which I have electronically in excel. We then use box plots to assess the differences in categories / questions. While it is not specifically geared towards 6sigma, it would be easy to modify.
    If your interested, provide your email and I’ll send it to you.

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    #133281

    Vera
    Member

    Hello,
    I would appreciate if you share this Xcel file with me as well. My email address is [email protected]
    Thanks

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    #133282

    Joyce richardson
    Participant

    Please e-mail a copy of the culture assessment. Thank you

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    #133283

    Cheryl
    Participant

    I would like to receive a copy of your excel file as well.  Thanks for sharing your tools!

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    #133285

    joan
    Participant

    This sounds like a great tool.  I would like a copy of the Excel file as well.  Thanks

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    #133286

    Broomfield
    Participant

    Your Excel file sounds very interesting and if possible please email a copy. [email protected]

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    #133287

    andi
    Participant

    Hank,
    Could you send me that excel worksheet as well?  Thank you.
    [email protected]

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    #133288

    John Melby
    Participant

    Please email me the file also. [email protected]. Would it make sense to build a virtual communinity of practice around this? I can organize it…send me an email if tou would like to join
    John

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    #133289

    T. Petrello
    Member

    I am also very interested in receiving the tool that you are discussing. My e-mail address is [email protected] we can just have the last person to receive it, be the one to send it along to the next person.
    Thank you very much
    .

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    #133290

    T. Petrello
    Member

    I am also very interested in receiving the tool that you are discussing. My e-mail address is [email protected] we can just have the last person to receive it, be the one to send it along to the next person.
    Thank you very much
    .

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    #133291

    Darlene
    Participant

    I’m currently in the Control Phase of my Green Belt project.  Could someone send me a copy of the Excel file?  BIG THANKS ..)

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    #133292

    Jillian
    Participant

    Hank,
    Through your cultural assessment, are you able to identify the causes of changes in your data?  ie. was the internal communication effective or did the message on raising healthcare override the effect.  I am currently working on a project related to encoding 6Sigma and looking for something more than just having a baseline number and showing improvement X period later.  Thanks for any insight.
    Jillian

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    #133293

    Marcia
    Participant

    Hank – please send me the excel file you mettioned.

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    #133294

    Jansen
    Participant

    The assessment points us in a direction to focus our efforts. Our next step is to complete a DOE to see where we can make changes to improve the culture.

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    #133295

    Marcia
    Participant

    Hank – here is my email for the excel file.
    [email protected]

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    #133296

    boettler
    Member

    I am looking to improve communications in my organization as well. Please send me a copy. [email protected]
    Thanks,
    Rob

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    #133297

    Greg Crook
    Participant

    I too am interested in a copy of the excel file, [email protected], and I offer a bit of experience with survey results.  Sometimes when there is a change effort underway and well communicated, the employee’s expectations get ahead of what can be delivered or experienced in a timely way, and even though you are doing an excellent job, the metrics may go the “wrong way” for a bit – only because of the effectiveness of the communications.
    Good luck.
    Greg
     

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    #133300

    JDuke
    Participant

    Hank,
    Please send me a copy.  I keep talking to my company owner about “culture” but he doesn’t seem to fully understand.  I want to establish a baseline and begin a systematic measuring.
    JD

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    #133301

    JDuke
    Participant

    Opps! Forgot to include the email address.
    [email protected]
    JD

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    #133302

    Ashman
    Member

    I am very interested, can you send me a copy of the Excel sheet. My email is [email protected] Thank you for your time.S

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    #133303

    PR Spin Man
    Participant

    Hi Hank
    Thanks for the offer – please send you excel to [email protected]

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    #133306

    Evangalista
    Participant

    Hank
    If  possible would you please send me the excel file as well.

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    #133307

    cecelia
    Participant

    Dear PR Spin Man
    I would like to be added to the long list of requestors for your ‘canned’ excel file.  We are also looking to find ways promote ‘green belt’ awarness. Please send file to [email protected]

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    #133309

    Marnie
    Participant

    I am very interested in a copy of the spreadsheet as well.  [email protected]   Thank you.

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    #133311

    Ron Kelly
    Member

    Hank —
    I would be interested in seeing your five driver performance model assessment. Thanks.
    Ron Kelly

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    #133312

    Simon SSBB
    Member

    Hank:
    Could you please send one copy to me as well? Thank you,
    my e-mail: [email protected]
     

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    #133313

    Ron Kelly
    Member

    My e-mail address:  [email protected]
    Thanks!

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    #133328

    Leung
    Participant

    Spin Man…I would be interested in a copy of your model assessement, could you send me a copy also to [email protected]  

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    #133331

    TriBB
    Member

    Hi Hank,
    I am in a SSBB in Pharmacy Company, I am interested to your five driver performance model assessment. I  you appreciated if you could send it by email [email protected]
    Thanks and best regards,
    Tri H.
     
     
     
     

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    #133340

    Ang
    Participant

    Hank, please could you send me your survey as well.  Have you thought about doing the survey monthly with a random sample of your employees.  This could avoid distortion of seasonal influences or special causes and help identify earlier if you are truly improving or not!
    Thanks
    Peter 

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    #133341

    Ang
    Participant

    Hank,
    Forgot to include my email address [email protected]
    Thanks
    Peter 
     

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    #133342

    Parameswaran
    Participant

    Sounds interesting.. Post a copy to [email protected]… Thanks!!!

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    #133347

    Jansen
    Participant

    Darlene-
    Provide an email address and I’ll send it.

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    #133352

    Mitchell
    Participant

    Hank – can you please tell us a bit more about how you do a DOE on cultural assessment?
    and please send me your XL http://file: [email protected]
    thanks

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    #133356

    Bambace
    Participant

    The excel form sounds very useful.  Please forward a copy of this to me also.  Thanks much,  [email protected]

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    #133357

    Wenchie
    Member

    I would also like to receive the excel file. 
    [email protected]
    thank you in advance

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    #133358

    Stacy
    Member

    Hank,
    Our company is also looking at improving internal comminications.  I would greatly appreciate if you could send a copy of your excel file.  My email is [email protected]
    Thx So Much
     

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    #133369

    EDUARDO LARA
    Participant

    Your cultural assesment file sounds very interesting, May I get a copy to review and see if I can implement it in my company?
    [email protected]

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    #133393

    Ismail
    Participant

    Hi Hank
     
    Your XL program is interesting. Pls. send me also by mail.
    [email protected]
    Thanks
     

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    #133400

    Groll
    Participant

    I would love a copy of your excel file as well….
    Randy
    [email protected]

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    #133420

    Simon Wei
    Member

    Hank,
    Could you please send me a copy of the excel file as well – we have done a lot of work trying to work out just how to measure this kind of thing, and have struggled a lot, so believe that your model may provide some invaluable insight.
    Email address: [email protected]
    Thanks,
    Simon

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    #133493

    Thembelani Ngulube
    Member

    Hank,
     
    Please also send me the excel spreadsheet. My e-mail is [email protected]
     
    Regards

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    #133494

    B S Lella
    Participant

    Please send me a copy of the excell file. My mail id is
    [email protected]

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    #133535

    Roddy
    Member

    I’m addressing problems of communication on projects (“how do you know the message communicated is the message received?”) and would be grateful for a copy of the Excel spreadsheet tool.

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    #133574

    Yakka
    Member

    I’d be interested to receive a copy of the XL file too. My address is [email protected]
    Thanks

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    #133612

    d
    Participant

    I am very interested to see this tool.  Sounds useful!  Thank you.
    [email protected]

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    #133613

    Ambrose Earle
    Participant

    Hey, can I get in on the fun too?  Please send to me at:
    [email protected]
    Thanks,

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    #133615

    Khammashco
    Participant

    Hello Mr. Hank
    Would you send me a copy to, my e-mail is
    [email protected]
    thanks
     

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    #133621

    Scott Hepburn
    Member

    By the number of requests, this appears to be a very useful document. Could you please send a copy to me at [email protected] Appreciate your help.

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    #133739

    Joe S
    Participant

    Hank,
    We have been doing employee survey’s every quarter for 5 years, we typically show the response by question or general area with simple bar graphs.
    Can you send a copy of your spreadsheet to see if we could possibly expand the use of our survey results.
    [email protected]
     
    Thanks

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    #134362

    Broomfield
    Participant

    Thanks for the work and the offer.  Please send me you Excel spreadsheet.  Thanks, Alan

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    #134966

    Stephanie S.
    Member

    I know I’m jumping in a bit late, but is it possible to receive the Excel spreadsheet? I’m in the midst of baselining and trying to develop a survey. Help in this area would be wonderful. Thanks!
    [email protected]
     

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    #134971

    John Melby
    Participant

    Stephanie, you will have to go to the first person in the chain for a copy I think it is copy protected so you may not receive it. On another note, I am trying to form a group on measuring communication effectiveness. Let me know if you would like to potentially participate.
    John
    [email protected]

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    #134976

    Neeraj Katare
    Participant

    Apart from survey, we used to calculate EPI (Employees Participation Index).
    Employee Participation Index is a measure of employees’ involvement in various initiatives with in Six Sigma Deployment Program (Training, Reviews, Projects, Suggestion Scheme, team meeting). You can select some prominent initiatives to gauge their involvement and for estimating EPI

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    #139676

    Donna Roa
    Participant

    I would appreciate a copy too. Thanks. What would be nice is if all who requested a copy would report back on how they used it.
    Thanks.
    Donna Roa
     

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    #144183

    Tim
    Member

    Hi Hank. Hope all is well. Do you think I can get a copy of the Excel spreadsheet? thanks — [email protected]

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    #144248

    Clowers
    Participant

    Hank,
    Our company is also looking at improving internal comminications and meeting effectiveness.  I would greatly appreciate it if you could send a copy of your excel file.  My email is kathleen_a_hedinuhc.com
    Thanks.
    Kathy

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    #144713

    Mario
    Participant

    Hi, could I see a copy ?
    Thanks, Mario

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    #144714

    Savage
    Participant

    Poor Spin Man! I, too would like the excel file sent to [email protected].
    I’ve also done a six sigma project on measuring communications effectiveness. You can learn more on my blog at http://www.standonabox.blogspot.com/. Short summary: We were able to get statistically valid data on some things — for example, hourly and salaried workers used communications vehicles very differently at my (previous) company. Most of what we gathered was directionally strong and we always share the confidence level and margin of error. Communications isn’t pharmacutical manufacturing. Most people would feel comfortable making communications decisions based on an 80 percent level of confidence, even though they wouldn’t ship products with 20 percent failure rate. (Well….somed would.)

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    #144992

    mdg
    Participant

    Hank, or someone on this posting: can you send me the excel template?  My address is [email protected].
     
    thanks

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    #145116

    Frank Daub
    Participant

    I would be deeply appreciative for the information you are willing to share around metrics to measure internal communication effectiveness.

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    #145509

    Frank Daub
    Participant

    Hank
    Is that offer of sending the Excel tool on the five driver performance model assessment still valid and available? If so, would you help to save my career by sending a copy to [email protected].
    My family and I are grateful.
    Thank you
     

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    #145524

    Annette
    Participant

    Hank, very interested to see your Excel spreadsheet.  Can you please forward to [email protected] .
    Thanks,
    Annette
     

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    #145533

    Engine Lady
    Participant

    Hank:
    If the assessment tool is still available could you also send me a copy?
    [email protected]
     
    thank you, Engine Lady

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    #147064

    Ruddy
    Participant

    Hank,
    I too would be most interested in your work.
    Please can you e-mail me your Excel sheet.
    Thanks,
    Michael

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    #147566

    Jed
    Participant

    All the commenters seem to want is a copy of the spreadsheet the first commenter mentioned!
    I am interested in, and actively working in, this area.
    Please get in touch if you have real experiences to share.
    Jed.

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    #147570

    Lee
    Participant

    Is a copy of teh spreadsheet till available? 
    [email protected]
     
    Thanks, Eugene

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    #149530

    acra
    Participant

    hi
    i would be really thankful if you can send me the spreadsheet as well, thanks in advance.
     

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    #149552

    Pichaimuthu
    Participant

    Trying to get a handle on methods for determing if BEHAVIORS are changing/changed.  If your five driver method goes in that direction, please forward.  Thanks!

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    #154835

    David Henderson
    Participant

    I am also keen to know if anything came from this as well. I am doing quite a lot of work measureing internal Comms and would be very keen to discuss also.
    Rgds,David

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    #154836

    Jed
    Participant

    Hello David,
    Please contact me at [email protected] and we can discuss offline.
     
    Regards,

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    #160493

    walden
    Participant

    Please also send a copy to me.  I am lost in this mess and your spreadsheet will help get me started.
    [email protected]
    You are a lifesaver!

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    #166668

    Hill
    Member

    This request comes much later than the original post, but it would be great to get a copy of your excel file as well at [email protected]. Thanks, Sarah

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    #168557

    Daniel Huang
    Participant

    Hi Hank,
    Our business entity has started its operation less than one year and we have just done an employee opinion survey.
    I’m resonsible for Communication and I’d like to start working on our internal communication to address the highlighted areas of concerned from the report of the survey.
    Would appreciate if I could receive a copy of your excel file.
    Thanks heaps.
    Daniel Huang – [email protected]
     

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    #169018

    ellzey
    Member

    I would appreciate receiving the http://file: [email protected]
    Thanks!
     

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    #176136

    LOURDES
    Participant

    I am interested in your excel as well. My email is [email protected]. Thank you very much.

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    #176141

    sa
    Member

    I would appreciate it if you could share this excel file with me as well.
    [email protected]
    thanks.

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    #187494

    Zuzana Sadlonova
    Member

    Hi Hank, I would love a copy of this questionnaire :-) Thanks
    [email protected]

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    #187584

    M Martin
    Participant

    Hello Hank,
    Could I also have a copy of your culture assessment Excel sheet? (Look at all these replies- I feel like there should be a PayPal account so you can accept donations!)
    Thanks in advance,
    M Martin
    megan k martin at g mail dot com    [please omit all spaces]

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