Examples please… how do you get statistics…

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    The elevator speeches are all fine and good, but the real measure of one’s understanding is how to IMPLEMENT the jargon.  For example, data analysis was mentioned as a key to the success of the implementation.  However, gathering and organizing meaningful data is probably THE HARDEST aspect of any process.
    To make a long story short, I want examples.  Please show me an example where the SixSigma philosophy has been implemented properly.  In particular, I want to know how the data was derived and I want to know WHY it is considered to be meaningful (in terms of fulfililling the SixSigma philosophy).
    Examples, like pictures, are worth a thousand words.  A quick example will do.



    You ask a very good question. but I believe it’s beyond the scope of this discussion forum. You may want to buy a Six Sigma book as they typically include examples, pictures, etc.
    Good luck in your quest.


    Mike Carnell

    Good point. And for those looking to sustain the momentum it is the implementation and results (real results) that makes it sustainable.
    You are going to run into the same problem we (consultants) do. The real details of most projects are proprietary information. By the time you scrub them to the point the company will let you publish them they are pretty generic and lack the details that demonstrate the actual tool useage and more specifically the actual data.
    The conferences (IQPC, IIR, etc.) publish the case studies that get presented and that would be a good source for some application. The IQPC conference they just held in Toronto August 27-28 had a great presentation by Paul Keery General of Canada Post Corporation. He used Lean, Process Management, and SS. Salley Swinamer was the conference coordinator but I don’t know if copies are available.
    A lot of the data sets you see in training is not the actual data from a case but reflects what actually happened. That probably doesn’t help much.
    Good Luck


    Trent Myer

    I find most of the information presented at conferences to be void of any real substance. It seems like presenters don’t want to bore the audience with data or statistics or the real heart of any project (what tools were used, how were they used, etc.).
    Do you agree with this? Maybe the conferences have changed recently and maybe a speaker comes along every once in a while to present details, but for the most part that’s what I’ve seen (from about 2-3 conferences per year).
    I also don’t want to spend $1000 (or whatever the registration fee), or more importantly my time, attending a conference that doesn’t present specifics that will help me in my implementation. Alright, that’s enough venting from me. Thoughts?


    Mike Carnell

    I agree with you in general. The presentations get scrubed pretty similar to what they do for publication. The advantage is you can get one on one with the presenter and get details.
    They did a nice feature in the Toronto (IQPC) conference where on the second day they took selected topics from the people attending and set up tables in another room and opened up the agenda for about an hour so people could get together and discuss questions and solutions. At the end the group put together a quick presentation for the rest of the group. I thought it went over well. They backed it up with a local factory tour.
    The IIR conferences did panel discussions. People could ask the questions they were really interested in rather than what they were allowed to present. They did a conference in Georgia and had a tour of Freaudenburg – NOK (probably misspelled) that was great.
    The annual AME conferences are good. They typically get attendance over 750 and they have a lot of good tours of local factories.
    There are a lot of conferences out there so it is really no different than shopping for something else. You set up your CTQ’s and attend the ones that meet your requirements. How actively you participate can really determine if the $1000+ is a worth while investment. All you really need is to walk away with one decent idea you can take back and implement ant it was worth the investment.
    I prefer the ones that are done by conference companies – simple motivation is to make money so they care about a balanced ptrogram and handle the details around getting registered, meals, rooms, etc. better than most since you really are a customer. I like a balance between consultants and industry presenters provided there are restrictions on consultants not being alowed to turn their presentation into a sales pitch. The industry presenters are in statistical terms presenting typically in a narrow inference band and the consultants in a broad inference band.
    I guess my answer to your venting (sometimes you just have to vent) is that you need to be selective and walk away with something. When we worked at Motorola in Seguin, Texas if we attended a conference or class we owed two thing: 1. written report on what went on 2. had to do a project based on something we learned. In some places this would drive down people wanting to attend but we were driven from the other side by a corporate requirement for 40 hours of training per year.
    Good luck.

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