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Financial justification for time to admission

Six Sigma – iSixSigma Forums Old Forums Healthcare Financial justification for time to admission

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  • #25024

    Rogers
    Participant

    I’m scoping a potential project for admissions from the ED to a medical cardiology unit.  The current average from the time registration is alerted that an inpatient bed is needed to the notification that the patient has been transferred to the bed is 147 minutes. There is not a capacity justification to reduce the wait time (i.e., we can’t increase number of admissions). How have others identified financials/entitlement? Our ambulance diversion rate is the lowest of area hospitals and our left without being seen is below 2%. Obviously, patient satisfaction is an issue, but I’m struggling with identifying potential hard dollar savings.

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    #60094

    Malcolm T. Upton
    Participant

    My suggestion would be to get some of you cohorts together and do a quick Opportunity/Threat assessment. Opportunity: If you do the project what good will come out of it? Threat: If you don’t do the project what bad will continue?That might give you some insight as to where to get $ justification. Worst case, it would give you some non-$ reasons to do the project.

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    #60097

    Carolyn Pexton
    Participant

    Debbie,
    Certainly raising patient satisfaction is an important qualitative goal. To measure the quantitative business case for your project, however, you may need to delve into the data to understand what may be driving the delays. Are resources being utilized properly? Are there delays in processing paperwork or in housekeeping? Are the delays longer at certain times or days of the week? The answers may point to savings once process improvements have been implemented.
    If it helps to review other ED projects, here’s a link to a recently published paper on challenges and solutions using Six Sigma methods. ttp://http://www.gehealthcare.com/prod_sol/hcare/pdf/ed_monograph_finalhr.pdf
     

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    #60098

    Rogers
    Participant

    Carolyn, Thank you for the input and article.  This is very helpful!

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Viewing 4 posts - 1 through 4 (of 4 total)

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