iSixSigma

FMEA Definitions for Transactions vs Production Line

Six Sigma – iSixSigma Forums Old Forums Software/IT FMEA Definitions for Transactions vs Production Line

Viewing 1 post (of 1 total)
  • Author
    Posts
  • #26859

    Sinnicks
    Participant

    We are about to begin a FMEA in our insurance transaction environment (ie payment processing, responding to customer emails, etc), and I am inquiring to see if there are standard definitions for A) Severity of Effect, B) Likelihood of Occurence and C) Likelihood that control will detect failure.
    I have read articles more geared toward industry production lines (ie hazardous to operator, some scrap will result, etc), but again am in search of tranactional definitions, especially for the Severity of Effect category.
    This is my first post and I hope I am following the proper protocol.
    Any and all help will be appreciated. Thank You
     

    0
Viewing 1 post (of 1 total)

The forum ‘Software/IT’ is closed to new topics and replies.