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Future Trend: Lean-SS or Advanced TQM?

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  • #41822

    Darth”s Sister
    Participant

    Please what  do  you  suggest   for  the  next  decade :Lean-SS,Advanced  TQM,Modified TQM,A new mixture of  all quality  concepts,a  new “unknown” Topic or  what  else??
    Happy  New Year

     

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    #131576

    EdG
    Participant

    How about “whatever tool or technique that is necessary to improve a process, better serve the customer (internal or external), and yield a more competitive pricing advantage?”
    The name doesn’t really matter…  Now does it???
    Unless of course, you are in the process of patenting it…

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    #131577

    Flying Sigma Circus
    Participant

    We’ll call it “Make It Better” (MIB).  We’ll all wear black suits, white shirts, black ties, and Ray Ban sunglasses.  We’ll have a lot of cool hi-tech gadgets and work in secret, behind the scenes.
    Or, we could call it “A Few Good BBs,” because, management “can’t handle the truth . . .” 

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    #131579

    Darth”s Sister
    Participant

    AGREE.I suugest to  start  with  the  new  year.I would  name  it:
    Creative Improvement Strategies (CIS).Please if  you  agree help  me  to  proceed  with  the  “patenting procedure”.Instead  of MBB,BB,GB,YB,WB…. We  may go for  only  one  title “Quality Champion”.It  should  be  a  mixture  of  SS,Lean-SS,TQM,MBNA,Kaizen,ERP,KM,E-Commerce,Marketing,KBLM,Glopalization…etc.

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    #131580

    Flying Sigma Circus
    Participant

    Here we go again.  Another name and “all inclusive” approach.  My suggestion would be to just do it.  Make it the way you work.  Make never ending improvement everyone’s job, rather than making another belt, champion, or whatever.  Codify it in the values and beliefs of your business.
    As for patenting, it cannot be done.  You do not patent a name, you trademark it (you copyright written material and patent inventions).  Mikel Harry tried to own the BB, GB titles. Went to a lot of effort, sending out cease and desist letters and threats.  It didn’t work.  I suggest we focus on learning, adapting, applying and improving.

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    #131584

    MudaSensei
    Participant

    Since its all a team effort, how about we just call it……………..
    “Let’s DO IT Together”
    Merry Xmas…..and a …Happy, Properous and a Statistically driven exciting New Year to you ALL !

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    #131585

    Dog Sxxt
    Participant

    It takes another 50 to 100 years for the humankind to accept statistical thinking is a necessary basic skill.
    Just go read some Wall Street reports to see how financial professionals reporting financial results for companies.  Those highly qualified and paid writers can write garbages like this below one. 
    “…this quarter result is better than same quater of previous year.”

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    #131586

    Flying Sigma Circus
    Participant

    Dog,
    Couldn’t agree more.  And I think it will not only require a longer term mindset in our financial thinking, but in what Deming called “profound knowledge.”  A total understanding of the business and the people who mae it what it is.  The hope is that sometime, somehow, we will get away from the quick fixes and do the hard work necessary to make it all happen.

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    #131587

    Ø6 Sigma BB Coordinator
    Participant

    Reviewing development in Six Sigma from literature, I see 2 big trends in Six Sigma enhancement.
    1. Developement in methodology or method to solove the problem.
    You see Six Sigma —- then Lean Six Sigma and then …..????
    The point is there are affords to integrate other mothology into Six Sigma such as Lean, TRIZ, Multivariate Statistics etc.
    I also doing a research in this topic for my Phd. thesis. The methodology I am developing is called Fusion Six Sigma, integrating Shainin, TRIZ, PM Analysis, Lean and Multivariate Stats etc. into traditional Six Sigma.
    2. Development in management pratices.
    You will see some new (may not new) concept or method to integrate Six Sigma with other quality concopt such as TQM , BSC, perfomance excellence etc.
    Now the trend is ongoing. However, it is difficult to predict which ones will become popular.
    Yes, Lean Six Sigma become more and more popular. 
    Others hope that their new concepts will be more popular.
    I also hope that my Fusion Six Sigma will be more popular in the future (ha……….).
     
     

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    #131588

    Dog Sxxt
    Participant

    The dangerous future trend is some people tend to make six sigma a PhD subject which is beyond the layman comprehension.
    Why don’t let us practitioners doing our KISS stuff and you academia doing something applicable only in the lab?
    Six Sigma and lean works because they were developed by industry practitioners themselves.
    My advice to you acedemia is get lost!

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    #131589

    Ø6 Sigma BB Coordinator
    Participant

    Hi, Dog Sxxt.
    Nornall I appreciate you comment in this forum.
     
    However, in this case your assumption is wrong………..!!!!
    I am not a acedemia. I personally hate acedemic approach.
    I am just a Six Sigma consultant and a industry practitioner who is doing Phd.
    My concept is built from pratical view point, not from the lab.
    Anyways, thank you for your suggestion that the approach may be too complicate to pratitioners.
    I aware of that the best problem solving methodology I try to crate may not be practical. Then the best methodology will become the worst. (Ha..ha..ha………)
    However, this is my exciting journal to investigate best pratices for problem solving methods and integrate them.
    At this stage I still think that I do not get lost!
     
    It is true that many are getting lost as your advice.
    I hope that many doing the same work would get lost, so that I will become the best. (Ha…ha..ha)
     

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    #131591

    Dog Sxxt
    Participant

    Whether you are “academia” or not is not my point. When more academia starting to do research on six sigma or lean subjects, it also the time to nail the coffin for these methods.
    A few professors from a Chinese top university wrote an article on lean which is look good in theory but is garbage from the practical side.

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    #131596

    Darth”s Sister
    Participant

    Being  the  first who trigger this  debate (at  the  end  of  2005).I’m  glad  to read  all  those interested  point of  views,specially  between academia and  practical people.I  believe this  debate  and  others  in  this  FORUM are  putting  the  seeds  of  developement for SS and  other advanced  quality approaches (shaping  the  future  trend).Thank  You  all  for  your  valuable  contribution.Happy  New  Year,hope  that  the  new  year 2006 would  bear  good  professional  news  for all  loyal SS Consultants (and  SS Academics as  well).  

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    #131600

    Peppe
    Participant

    What you are talking about already exsist and, oddly, it isn’t in you list of acronym, it is just TPS. For a new trend you have to wait the decline of TPS.
    Rgs, Peppe

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    #131601

    Darth”s Sister
    Participant

    So what  do  you  expect??

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    #131602

    Peppe
    Participant

    I don’t expect nothig, I’m not a strategist, I just think TPS is the driver of actual trend. It is easy to see. Other methodologies are inflated  and are looking for change (like your post), while TPS works, as SixSigma did some years ago.
    Rgs, Peppe

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    #131603

    Darth”s Sister
    Participant

    Thank  You.I  really  appreciate  your contribution.

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    #131610

    Darth”s Sister
    Participant

    Suggestions  for  mixing  Lean        &     SixSigma
                 Reduction of…….Waste               Variation
    Business Justification    Speed                3.4 DPMO
    Saving from                    OpCost               COPQ
    Enhanced value              Delivery              Quality
    Technicality                     Moderate             High
    Project Leadership        kAIZEN               Black  Belt
    What  else  can TPS  add to  the Lean  Concept?Is  it  a  separate  concept  or  it  can  be  integrated?RGDS        

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    #131611

    Darth”s Sister
    Participant

    Agree  Fully with your  point  of  view.My question  who  will  do  the practical research in  the  field?Don’t  forget  also  that  the  great Quality Gurus were PHD  holders (Deming,juran,Kano…etc).Why  not to  mix the theory  with  practice?I’m  a  quality (SS)consultant & Trainer (MBA Engineer).I  believe  that  both  can  work  together to  develop  SS to  new practical  horizons:
     1920s :Control Charts + SPC
     1930s :PDCA + Theory  of  Knowledge
     1940s  :TPS??
      1950s  :QC,JIT
      1960s  :Lean/Kaizen/TQC
      1970s  :System  Thinking/TQM
      1980s  :Chaos Theory/ISP 9000
      1990s  :BRP/SS
      2000s  :Lean-SS
      2010s   :A mixture of  all depending on  each  condition+
                    Advanced Lean-SS +IT+Quality Tools focusing  on  creative  thinking .Please  suggest any  new  idea (consider  this  as a  brainwriting  exercise??) 

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    #131612

    Flying Sigma Circus
    Participant

    This is really starting to get scary.  If you truly are a “consultant and trainer,” please go back and get your history and terms straight.  It is consultant / trainers like these that explains many of the posts from the so called “belts” we see here every day.

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    #131613

    Denis Barry
    Participant

    I would suggest that it just become a way of life and not name it.  Remember Deming’s 14 points?  One thing I definitely agree with is that you don’t call it anything (point 10… eliminate slogans) and get the job done (point 14… accomplish the Transformation).  I also like his points 11,13,6, “Stress Method, Continuous Education, and Train for Skill”.
    I like what Nike says… Just do it!

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    #131614

    Flying Sigma Circus
    Participant

    Denis,
    BINGO!!!!  Everyone seems to forget that stats was only a part of the Deming message.  They seem to totally ignore the stuff about “profound knowledge,” psychology and such.  One has to take a holistic approach, have a theory for management with an aim that goes beyond the short term fix, and have a system that codifies the values and beliefs.  It’s just too darn hard, I guess . . .  Systems thinking isn’t easy, but it is the only thing that I find that creates lasting benefit.

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    #131616

    Darth”s Sister
    Participant

    I really  don’t  understand  a  word.Please explain  your  point  of view?? 

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    #131619

    Peppe
    Participant

    This is from preface of  ‘The Toyota Way’ and I think answer well to some of your questions.Of course the discussion deserve to be deeper and longer, but I think it could became tedious using a forum. Anyway, your effort, looking for evolution,  is appreciable, so let me take opportunity to ask if you know about some ‘reengineering process’ applied to sixsigma itself . For example, was Lean integrated to sixsigma or was Lean applied to sixsigma ?
    Rgs, Peppe
     
    The Toyota Production System (TPS) and Lean Production
    The Toyota Production System is Toyota’s unique approach to manufacturing. It is the basis for much of the “lean production” movement that has dominated manufacturing trends (along with Six Sigma) for the last 10 years or so. Despite the huge influence of the lean movement, I hope to show in this book that most attempts to implement lean have been fairly superficial. The reason is that most companies have focused too heavily on tools such as 5S and just-in-time, without understanding lean as an entire system that must permeate an organization’s culture. In most companies where lean is implemented, senior management is not involved in the day-to-day operations and continuous improvement that are part of lean. Toyota’s approach is very different.

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    #131624

    Flying Sigma Circus
    Participant

    I applaud your endless enthusiasm.  However, as a SS consultant and trainer, you show a fundamental lack of knowledge and understanding, which I believe to be an issue of concern, considering you are teaching and consulting.  Your timeline shows confusion of the tools and methods and their place in history.  I recommend you apply your enthusiasm to learning more before embarking upon the “next wave” of buzz words.  I believe as Denis stated so well, that we don’t need another name for the next imrpovement fad.  We have all the buzz words and fads that we need. They are not only useless, they are harmful. They feed the disease that management has for a quick fix.  They allow management to abdicate their role by hiring “experts” to do their job for them.  And their results, if any, tend to be superficial and short lived.  Peppe’s post regarding TPS and Lean are spot on.  The myriad of consultants who have little or no understanding, that are “teaching and consulting,” share a great amount of the responsibility for the lack of basic knowledge shown in the postings on this forum by those who call themselves a “belt.”  Spend your time on learning, adapting, and applying the existing continual improvement knowledge base, and less time trying to “patent” the next generation of marketing hype..

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    #131625

    Denis
    Participant

    A “must read” is a book called “The Deming Management Method”.  I am saying that the future trend must be the adoption of a complete management strategy throughout the whole organization.  One that encorporates Lean-SS, 5S, Kaizen, and let’s include Analytical Geometry, EVOP, Finance, Benckmarking, Value streaming, SME’s, and all the other resources that can be brought to the plate.
    The leaders of Future companies, that will continue to prosper in the world market, are those that recognize the the tools that have been developed, where and when they should be applied, and make it a part of the way they do business.  More CEO’s and Boards will come to understand.
    Different situations call for different approaches and the person that is more aware is the one that can turn situations into success.  I once had a professor at OSU that said… ” It’s what you learn after you know it all that really counts!”
     

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    #131627

    Denis
    Participant

    Flying Sigma Circus is on the nose.  Let’s not get too caught up in the “one answer for all situations” approach.  New situations may require new ways of thinking.  Building on what we already know, learning what we did not know, and synthesizing new approaches that nobody knows, is where it is at.

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    #131630

    Dog Sxxt
    Participant

    Theory is still a theory. TQC and TPS in Japan were being trial and error for decades by practitioners to make them work. Bill Smith is also a PhD holder does not mean his think like academia
    If academia want to propose something new, it’s better for them go to gemba first to see and smell real things before writing another garbages. 
    I did see a company consulted by one of gurus mentioned by you. This company had to abandon his TQM during last Asian financial crisis. Now they are looking for six sigma after Samsung CEO introduced six sigma to this company’s CEO.

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    #131631

    Dog Sxxt
    Participant

    TPS is a grandfather for Womick’s lean and TQC is a grandmother for Smith’s six sigma.
    Seriously, I advise you to read Taiichi Ohno’s book, “Toyota Production Syetem Beyond large-scale production”, published in 1988 by Productivity Press before talking about lean concept.

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    #131632

    Flying Sigma Circus
    Participant

    Dog,
    Not sure this is where you comment is going, but if you are making the common error of linking TQM to Deming, TQM was developed by the United States Navy in an effort to integrate the knowledge of Deming, Juran and Crosby.  When Dr. Deming was asked by some Navy guys his thoughts about TQM during his four day seminar that I attended in 1992, he said “I don’t know what it is.”  The look on his face said more than any words could convey about his thoughts on the matter – he was not impressed, nor did he support it.  I imagine he would have the same reaction to Six Sigma.  I note that Juran has attached his name to the Six Sigma craze, however.
    As for Samsung, they have a wonderful continual learning and improvement mindset, as does Hyundai / Kia.  It wasn’t that long ago that both companies were at the bottom of the quality heap, and now they are putting a lot of pressure on their Japanese counterparts, even the much exalted Toyota.  Their goal is simple: improve the JD Power IQS numbers.  They are thirsty for knowledge, be it Six Sigma DMAIC/DFSS, Lean, TOC . . . whatever.   They are following the learn, adapt, apply model. 

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    #131633

    Dog Sxxt
    Participant

    I was talking Japanese TQC, not American TQM.
    I met a Korean six sigma consultant last month. His had consulted six sigma projects for a public service company, Korea Railway with very impressive result achieved.
    Yes, I agree. Koreans are keen to learn and improve on what they have learned.  Deming did say in his famous book, only Korean and Japanese in Asia can compete with the Westerners due to cultural factor. May be Chinese will prove his theory wrong in future. :-)

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